Back

If your email is not recognized and you believe it should be, please contact us.

  • You must be logged in to reply to this topic.Login

Word file crashing ID

Return to Member Forum

  • Author
    Posts
    • February 27, 2023 at 3:56 am #14387903
      Rivkah Lewis
      Member

      I’m starting on a book and I’ve set the styles etc. Every time I place the Word doc in the file, ID crashes (no crash report, just gets jammed and then through the task manager I see its not responding).
      I tried saving the file as a different version of Word.

      Is there anything else I can do?

    • February 27, 2023 at 4:11 am #14387905
      Steve Davis
      Participant

      Is the doc heavy on images? I use FileJuicer to remove all the images and import the resultant .rtf file.
      Alternatively, I’ve had Hebrew/English files crash InDesign…bizarrely, I open a clean InDesign file and drag the errant doc from the desktop and into the file and it’s worked (rather than using CMD-D (place).

    • February 27, 2023 at 4:12 am #14387906
      Petar Petrenko
      Participant

      Save the file as RTF.

    • February 27, 2023 at 4:31 am #14387907
      Rivkah Lewis
      Member

      No images at all.
      Very minimal Hebrew, but some.

      An .rtf file removes formating, does it not?
      In any case, it crashed ID as well :(

      I tried dragging it in and that didn’t work either.

      I rtied placing an rtf in a blank new file, that crashed as well.

      • February 27, 2023 at 4:32 am #14387908
        Steve Davis
        Participant

        ?? ????? ???? – ????? ?? ????? ???? ?????
        Obviously it didn’t do Hebrew!
        I said, send me the file and I’ll check!

    • February 27, 2023 at 5:28 am #14387910
      Steve Davis
      Participant

      Thanks for sending the Word file privately.
      It was a heavily complex file, I sent you the resultant InDesign file via WeTransfer.

    • February 27, 2023 at 5:45 am #14387911
      Rivkah Lewis
      Member

      Thanks so much!

    • February 27, 2023 at 7:48 am #14387914
      Petar Petrenko
      Participant

      TXT removes formating, RTF does not.

    • February 27, 2023 at 7:52 am #14387915
      Anne-Marie Concepcion
      Member

      Steve, nice work! What did you do to fix it?

  • Author
    Posts
Viewing 7 reply threads
  • The forum ‘General InDesign Topics (CLOSED)’ is closed to new topics and replies.
Forum Ads