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My InDesign crashes and wont reopen even after deleting preferences

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    • February 6, 2015 at 5:40 pm #73176
      Simon Siegel
      Member

      My InDesign crashes and then wont reopen. I have already tried deleting preferences, relaunching, but the only thing that’s solved it so far is rebooting which is beyond frustrating.

      Any ideas?

      I really need help with this, and I am new to what is needed in order to get help.

      Thanks!

    • February 6, 2015 at 6:29 pm #73177
      David Blatner
      Keymaster

      Is it trying to open a document? Perhaps the document is corrupted. If it won’t launch even without opening any document, it could be a font. Or some other system-wide problem. Try using a new or guest account on the same computer and seeing if you can launch InDesign from that account.

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