The Case of the Missing Characters

Why some characters, such as apostrophes, sometimes disappear when you print.

Every now and again, we hear from people who experience missing characters when they print from InDesign. For example, there might be whitespace where there should be apostrophes, trademark symbols, and other “high ASCII” characters.

The problem often comes down to the printer substituting its own built-in fonts for the ones you specified in your document, and having a little trouble with the substitution. To force the printer to use the robust fonts on your computer instead of its own 90-pound weakling versions, make sure that the “Download PPD Fonts” checkbox is selected in the Graphics pane of the Print dialog box.

The Graphics pane of the Print dialog box

Why did Adobe sneak this font feature into the Graphics pane? Just to keep you on your toes, I guess.

Note that we also talked about the Download PPD Fonts feature back in Episode 77.

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This article was last modified on December 19, 2021

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