Reply To: HELP! big important indesign cc 2020 file keeps freezing

Re. David’s queries:

1. Is the file on a server? no
2. Is there a specific action you are doing each time the file crashes or is it crashing during different actions? no
3. Do you have “Preflight Document” turned on? yes
4. Are you experiencing this behavior with other files or just this file? no
5. Have you saved any of the InDesign crash logs? will do so next time

Re. Marc’s suggestion:

Will try this. Right now, it’s gotten so delicate that I can’t even keep the IDML version open. Any keystroke upsets it. I am going to restart the computer and trash preferences. Already cleaned out font cache. Will reinstall Indesign 2020 too. Did all of those things yesterday, but it seemed that the font cache did the trick. Argh!