Reply To: Movies in Interactive PDFs crash Acrobat DC after recent update

Hi David, thanks for getting back so quickly. Flash player is up to date, I also reinstalled it just in case. The problem happened when updating from Acrobat Pro DC 2019.010.20098 to 2019.012.20034.
We have one computer left with the old version, and all movies play well in the interactive PDFs. In the new version all files crash (I’d say probability about 90%) with the error mentioned above. This must be a more general issue, can you check?
I wish there was a way to get back to the previous version of Acrobat, but does not look like it. How could Adobe have something like that happen?
P.S. all settings of Adobe Acrobat are the same between the two versions. What should we do?
best
Stefan