Adobe Responds to DearAdobe Gripes
Adobe really does listen to constructive criticism... and they sometimes even answer! [Read more...]
We mentioned the DearAdobe.com site a few weeks ago, noting that many of the gripes mentioned there were spurious or misguided. Nevertheless, there are also many good ideas that come up there, too, and Adobe is obviously listening. Michael Ninness, InDesign’s senior product manager, responded with a boatload of answers to many of the top complaints listed on the site, which you can read here.
I think Ninness didn’t entirely understand all the concerns (or at least I interpreted them differently than he did), but this is understandable, given the twitter-short nature of the entries. For example, in #13, I believe the griper meant “straddle heads” that could span multiple columns. In #16, the griper’s issue had to do with changing layer names or order in the AI file, and Ninness’ answer wouldn’t help. However, there probably is no real answer to that, as InDesign can’t look into the history of the AI file and see what you did to it (it doesn’t know that what used to be “Layer 1” is now “Layer A”).
Finally, I love the answer to #18, but he left out an important piece of the answer If you want “true” black when you’re in CMYK mode (as the griper asked for), you can get it in the Appearance of Black pane of the Preferences dialog box.
I believe that DearAdobe didn’t publish all of Michael’s reponses yet (too many to chew on in a single blog post, I guess). So watch that space for more as it comes in.
This article was last modified on December 19, 2021
This article was first published on October 1, 2008
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