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Corrupt File

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    • July 30, 2024 at 11:55 pm #14405400
      Rivkah Lewis
      Member

      I need help again!

      So this file I posted about before…

      I packaged it for another designer who needs to take parts of it and it just won’t save an IDML file.
      It packages the images and fonts and I can make a PDF.
      I tried saving an IDML on its own – it stalls at 15% each time.
      I made sure there were no missing fonts.
      I tried saving it in a diff location with a different name and exporting from there.
      (These were all suggestions I found on forums)

      Eventually, I just sent the regular file. The designer who recieved it said that when she tried working with the file it kept on crashing.
      Now I see that some of the footnotes in the file that are there on screen are just blank in the highres PDF.

      I’m super frustrated and don’t know what to do.

      Advice please??

    • July 31, 2024 at 12:00 am #14405401
      Steve Davis
      Participant

      can you just save the “parts of it” for the person?

    • July 31, 2024 at 12:07 am #14405402
      Rivkah Lewis
      Member

      I could (although maybe it would crash on me…)
      But that doesn’t saolve the footnote issues and there is obviously something wrong with the file which I would like to get to the bottom of.
      He’s also going to want to put out a pocket size of this book and I don’t knwo if it’ll be more or a diff designer, but at this point, the file is just too quirky.

      It was a complicated book to begin with and would be a huge shame and financial loss for someone to have to start from scratch.

      • July 31, 2024 at 12:21 am #14405403
        Steve Davis
        Participant

        Can you go recursively through previous versions of the file to minimise the “rebuilding” you might need to do?

    • July 31, 2024 at 6:49 pm #14405430
      David Blatner
      Keymaster

      Wow, a file so bad that it cannot be saved to IDML? That is pretty crazy. I think what I would do is do a “binary” troubleshooting technique: delete the 2nd half of the pages and see if it works… if so, then Revert and delete the first half of the pages, etc. Or delete all the images and see if that works, etc. At some point, hopefully you’ll find the offending object.

      Tip of the Week: Deleting All Images from a Document

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