Gert

Actually–we use XTags. I work mainly with books, and many times we have to have the manuscript re-keyed because it’s so heavily edited or a Word file is not available, so we mark it up with Quark codes as InDesigns tags are very lengthy.

Sometimes, we get a completely clean word file from the customer and they have tagged it with their own coding system (such as <TX> for regular text, <CT> for chapter opener, etc. We then just search and replace on those and put in the Quark coding. For those, we search for < and replace with the @ symbol. And the > and replace with the : symbol. And that gives us our Quark coding (i.e., @TX: @CT: , etc. Much shorter than ID’s naming convention.

We use Quark coding mainly because the tags are shorter, and XTags converts all Quark coding to InDesign coding.

If the manuscript is being rekeyed, our keyboarders key in the italic, bold, etc. codes, and the Quark codes (paragraph styles).

If it’s a clean word file, once I search & replace on the codes, I have a macro that captures italic, bold, small caps, superiors, etc. And it fixes things like spaced ellipses, spaced single and double quote combinations, removing double spaces, double paragraph returns, spaces at the beginning of a line, etc.

Then, whether we had it keyboarded or used the “clean file,” we save it as a .txt file, and run a second macro that does a few more things. And then we import it with XTags.

At one time I attempted a macro for something similar to you work flow, but nine times out of ten, the Word files we get weren’t done with paragraph formatting or character formatting. Everything is pretty much plain and styled by hand in Word.

And all of our books are different. While we use the same paragraph style sheet names and character style sheet names for all the books we do, we don’t have any templates. Every book is totally different.

Good luck, and maybe send a prepackaged folder just in case, as someone else suggested.

Hopefully this was just a one time thing.

It’s supposed to, but if there are local formatting, it doesn’t like it.

For example, I’ve received Word files with inserts I need to put into the pages. Many times, the Word paragraph style is just normal and they changed the point size by font by hand. Well, InDesign will apply the paragraph style, but it doesn’t override those local formats.

So when you hold down the option key and click the paragraph style sheet, that tells InDesign to get rid of those local fomatting.

I hope that makes sense.

I work on books and magazines, but…

I’m taking it that you provided the printer with the actual ID file instead of a PDF.

How many layers were you using?

I don’t know why the printer claims that the layers should be locked. If they are just printing the file, they shouldn’t be messing with the layers anyway. I personally never lock them because when book I did originally comes back for second pass, someone else in the shop works on it. And they don’t like it when I lock things :)

My first thought was that maybe some layers were unchecked so they wouldn’t print, but that would affect more than one page. Did that one page use the same layers as the rest of the magazine?

It has to be something to do with the cap height/x-height of the font and when it converts to outline. That’s the only thing I can think of.

Yup–things are fine with me. Thank you. Hope you are doing well.

I’m not sure, as I’m on a Mac. But so far as I know CS2 in Windows 7 is not supported, and a lot of people had a problem even installing it. Good luck.

A couple of things to try:

1) Try to open on a different machine.

2) Try to open it with the fonts not activated. If using a font management program, don’t activate fonts. If using the Document fonts folder–move that so the fonts won’t load).

3) Try to open with the Links folder (or whatever folder your art is in) somewhere else so the art doesn’t show up as linked.

It’s possible a font got corrupted or an art preview or something. Maybe we can narrow it down.

I can’t help with your current problem, but so far as I know the “Custom V” has always been an option in the drop down and is the default. I have never used it, nor the drop down menu to be honest. I just click the top button that says “all.”