TypeTalk: The Case of the Mysterious Missing Fonts

Q. I’ve noticed some strange font behavior in some of my documents. Sometimes unused fonts show up in the font directory, or are listed as a missing font. Other times, the point size field remains blank when I highlight type that I know is a certain size; the same thing occasionally happens with line spacing. Can you explain this?
A. This mysterious font behavior can be summed up by the following statement: Spaces have attributes, too!
Now let’s address these odd behaviors one at a time.
Mystery fonts often turn up when you create a document from another one (as in Save As…) or from a template, and then change the fonts. If even one tiny space (not a character, but a space) isn’t converted to the new font, your page-layout software thinks that the original font is still in that document. If the font is auto-activated and/or available for use, you might not know it’s there until you collect the fonts, or do some other action that reveals it presence. But when you open the document and that unused font is missing, you’ll get a warning, which can be mystifying.
To check for or eliminate a mystery font (a good idea for all documents), go to the font listing for your document. (In InDesign, that’s Type > Find Font; in QuarkXPress that’s Utilities > Usage.) Then select any mystery or missing fonts and choose Find First (InDesign) or Show First (Quark). This command shows you the space (or sometimes even a character or word) that’s set in the mystery font. Once located, you can change the font to one used in the document and the old font will disappear from the list… and your document.
Now if a point size or line spacing field remains blank when you highlight text — even though you think you know the point size and/or the line spacing — most likely a nasty space remains in that text in a different setting. This happens when you manually highlight text to change its attributes, but leave out a space that might be at the beginning or the end of a word, line, or sentence.
To solve this, highlight smaller sections of the text in question until you find the offending space, and then change it to match the rest. Or simply highlight the entire setting and type in the point size and/or line spacing you think it should be. Then everything — even the mystery space — will be consistent. But if you see a visible change in the text, something was probably not consistent to begin with, and you might have to go back and find the problem manually.
You can use this same method for locating and fixing any missing or inconsistent attributes, such as tracking and baseline shifts.
Figure 1. The highlighted section of text is set in 20/25 ITC Aram.

Figure 2.When the entire text is highlighted, some attributes remain blank, indicating that there’s more than one font, size, and line spacing being used here.

Figure 3.The offending mystery space (circled in the text) has totally different attributes: 18/22 ITC Deli Deluxe, which is probably left over from an earlier setting. The brackets indicate that it is a missing.

Figure 4.InDesign’s Find Font shows ITC Deli Deluxe as missing in this document with the yellow warning icon, even though it isn’t being used by any any glyphs.

Love type? Want to know more? Ilene Strizver conducts her acclaimed Gourmet Typography workshops internationally. For more information on attending one or bringing it to your company, organization, or school, go to her site, call The Type Studio at 203-227-5929, or email Ilene at [email protected]. Sign up for her e-newsletter at www.thetypestudio.com.

Ilene Strizver is a noted typographic educator, author, designer and founder of The Type Studio in Westport, Connecticut. Her book, Type Rules! The designer’s guide to professional typography, is now in its 4th edition.
  • pete1955 says:

    PT

  • pete1955 says:

    How can I font exactly I am missing? When I get the message it only tells me that the font is missing and have been substituted. And also is there a way to download the missing font?

  • jimward says:

    In general I have found these answers to the problems to work as described, but on occasion I have had situations where when using the Find Font window in InDesign, I have specified a replacement font or the missing one, clicked Change All, and had nothing happen. Any idea what’s up with that?

  • Eddy VIGC says:

    As a side note to this article: sometimes fonts and glyphs are lost in PDFs. The new (spring 2008) version 4 specifications of the Ghent PDF Workgroup (GWG) have several new checks, specifically for checking font and glyph integrety in a PDF. The first ‘GWG v4 compliant’ preflight tools will be announced very soon. So, for missing fonts, missing glyphs, the GWG v4 specifications are a really interesting new development.

    More (free) information on GWG, PDFs, compliant applications, test suites, … on https://www.gwg.org.

    Eddy Hagen
    VIGC

  • SCitron says:

    >>”In general I have found these answers to the problems to work as described, but on occasion I have had situations where when using the Find Font window in InDesign, I have specified a replacement font or the missing one, clicked Change All, and had nothing happen. Any idea what’s up with that?”

    This is because the font is called for in a Paragraph or Character style sheet. InDesign CS3 has a great feature in Find Fonts: a checkbox which says Redefine Style When Changing All. Checking this box will solve your problem.

  • Alan Plastt says:

    Why does Quark so often tell me that my documents use fonts not installed in the system?
    This is ALWAYS untrue. I use the most ordinary fonts and they are always installed.
    Quark’s problem is simply the length of time the file has been unopened.
    After maybe a year, the fonts are mysteriously ‘not installed in the system’.
    When will Quark fix this horror? No other program does this, ever.
    Quark does it always.

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