For years I have been creating my classroom presentations using InDesign. I export from InDesign to PDF and project my PDSs onto my classroom screen. And, for years, I have been putting videos (usually .mp4) into my InDesign document and exporting to PDF – the videos run just fine in my PDSs……….until now.
I’m not sure if it is an Acrobat DC thing but when I put videos into my documents, and, when I try to run the video in my PDF document (in other words, during my presentation), a dialogue box pops up saying ‘The PDF cannot be viewed in Acrobat or Reader, and the application will now exit.’ At that point Acrobat shuts down my blood pressure shoots up!
I have searched the Internet for advice and have altered just about every setting in Acrobat but nothing will cure this problem. It happens on my desktop, all my laptops. I am completely Mac and so I do not know if this problem happens on those strange Windows machines. I have contacted Adobe and the helpful young man told me it was happening because my presentations had too many pages. I made a 2 page presentation and I still ran into the same problem. I spoke to another user who told me I was expecting too much of InDesign and Adobe Acrobat – but then, I have been making my presentations in the same way for many years.
If I had any hair left, I would be pulling it out. In desperation, I turn to the good people of InDesign Secrets in the hope that somebody (in the nicest possible way) can put me out of my misery?
Richard
.
