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• • April 11, 2016 at 11:34 am #83911
    mtngigi

    Member

    I’ve got a layout using a font specified by the client. This font appears in several places on the layout (it’s actually the only font used).

    However, when I export as a PDF, some of the text goes bye-bye, even though it’s the same font used elsewhere and shows up fine in the PDF. If I convert it to outlines, it shows up.

    Anyone have any idea why all text in the same font won’t export with the PDF?

  • April 11, 2016 at 12:50 pm #83915
    Ari Singer

    Member

    When you go into preview mode do you still see the text or not?

    If not, that means it’s set up to be non-printing. So make sure it’s not on a layer that’s set up to non-printing.

  • April 11, 2016 at 1:01 pm #83916
    mtngigi

    Member

    Thank you, appreciate the response … but that’s not it. All layers are set to print.

    And as I mentioned, if I convert that particular line of text to outlines, it shows up.

    • April 11, 2016 at 3:05 pm #83917
      Dwayne Harris

      Member

      Is is the “regular” type for the font? By that mean, roman or regular, not italic or bold or something. I’m wondering if maybe the italic isn’t coming through or the bold. If that’s the case, it could be an incomplete font.

  • April 12, 2016 at 8:20 am #83936
    mtngigi

    Member

    Yes, it’s the “regular” – all the text shows up, except this one line. It’s a mystery.

    • April 12, 2016 at 3:46 pm #83981
      Dwayne Harris

      Member

      I wonder if there is a special accent that is confusing InDesign in the PDF making? Or an “unknown” font mysteriously appearing.

      Highlight the entire line and make sure the right font is applied to it and is not blanked out (unless there is an italic font which will blank it out). Don’t laugh–I once had a page that would not print and would halt the PDF-making process because a single space band was somehow turned into an unknown font.

      Other times that wasn’t the issue and my solution was to highlight the entire line, copy it to Word, and then paste it (replace) the line in InDesign with it.)

      I think something wacky is going on.

      EDIT: Since it works when you outline the type, then I really think there is an unknown font somwhere in that line or a character that InDesign is not recognizing. Have you used something like Font Doctor to check font corruption?

  • April 12, 2016 at 10:11 am #83946
    Colleen Shannon

    Member

    Check for Overprint Fill in Attributes, this is a common problem with white text/art:

    Select text and/or frame. Window->Output->Attributes->Uncheck Overprint Fill

    Otherwise, here’s my standard reply:

    Go back to your PDF Export Settings and try these:
    1. General: Standard PDF/x 1a:2001, Acrobat 4
    2. Compression: Do not Downsample (all 3)*, check Compress Text and Line Art, check Crop Image Data to Frames
    3. Output: Convert to Destination: US Web Coated (SWOP) v2, Ink Manager: check All Spots to Process (if needed)
    4. Advanced: Transparency Flattener: High Resolution
    You can also try cleaning up your PDF by Exporting to PostScript and loading it in Distiller.

    g’luck

  • April 13, 2016 at 9:09 am #83995
    mtngigi

    Member

    Thanks all for your replies. I’ve found the problem. Not an “unknown” font, not “overprint fill in attributes” … something simple.

    The text that didn’t export to PDF was text on a curved path – for some (unknown) reason, the path is the problem. Because if I make it regular text, it’s fine. This explains why it worked once converted to outlines.

    Mystery solved … sort of.

    • April 13, 2016 at 2:42 pm #84000
      Dwayne Harris

      Member

      Congratulations on figuring out what was causing it. I know how frustrating it can be.

      Hopefully you can find out why the path was screwing things up. Good luck.

  • April 13, 2016 at 3:26 pm #84001
    mtngigi

    Member

    I’m not even going to try and figure out the problem … I wouldn’t even know where to start. I don’t very often use text on a path anyway, and since converting to outlines takes care of the problem, I’m not going to lose any sleep over it.

    Maybe one of the ID experts will offer some insight.

    • April 13, 2016 at 4:27 pm #84003
      Dwayne Harris

      Member

      ^^I agree. It’s not even worth wasting time over. It’s one of life’s mysteries.

      I remember the time I was doing a book and in one paragraph the space bands between words were huge. I mean huge. We’re talking em space size. But the sizes were okay, they were regular spaces, no tracking or kerning. Everything totally legit. Was driving me nuts.

      I’d copy and paste space bands from other paragraphs into it and still no change.

      Did the overrides with no effect.

      But when I deleted it and retyped it, there were no problems.

      Or when a PDF wouldn’t finish because of one page because ID felt that the anchor paragraph return was “unknown” even though it was a style.

      Weird things happen.

  • April 14, 2016 at 5:23 pm #84028
    mtngigi

    Member

    Yes, that is weird … what makes me crazy is when preflight says there’s a font, but I can’t find it. It usually ends up being my stupidity, drawing a box with the text tool instead of the rectangle tool.

    I do think sometimes gremlins happen, but only when we’re under tight deadlines.

  • April 14, 2016 at 8:41 pm #84039
    Anne-Marie Concepcion

    Member

    Very strange! I would try creating a new document and seeing if you can replicate the problem. Drag out a curved path and put some text on it with the same font. Make sure you can see it in Preview mode. Export to PDF. Can you see it?

    If so, you had a corrupt document (or path). If not, has to be a wonky, mis-coded font. imo.

    AM

  • April 15, 2016 at 5:41 pm #84059
    mtngigi

    Member

    Thanks Anne-Marie. I’ll try that as soon as I get out from under some deadlines. I’ll report back once I do.

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