Hello!
I am the Layout Editor of a small school newspaper that is entirely student-run.
We use InDesign (CS6) to create the paper from week to week. We store our files on our school’s server, and we have 9 different computers, all Macs, that we use to access that server. (Permission to access the server is granted on a user by user basis, and changes from semester to semester).
I recently licensed two fonts from MyFonts.com, and (I thought) I installed them in such a way that they would be available to any user who logged in to one of the 9 computers. I did this by placing the folder containing both the OpenType and TrueType files into the “Fonts” folder in the Library of each computer. (Because we only purchased 10 desktop licenses, I need to make sure that the fonts are on the hard drive of the computer and can be used regardless of who is logged in.)
I created a test file using the new fonts (on the computer where I originally installed them), and I uploaded the file to the server we all use. I then logged into 3 of the other computers, and opened that same test file in InDesign. InDesign tells me that the font files cannot be found.
I think it has something to do with the fact that I have both the OpenType and TrueType files installed on all of the computers, and that I probably specified one or the other (without knowing it) when I was creating the test document.
I have tried going into the Font Book on the Mac and enabling/disabling the extra copies of the fonts to see if one set would work or vice versa.
I have tried creating an alias of the folder containing the font files, and dragging it into the InDesign Fonts folder.
So far, these approaches haven’t worked, and I can’t find any more information to help with troubleshooting this particular problem. Can anyone tell me if there’s something I’ve missed, or another potential solution? I would be so grateful for the help!
I can also give you more information if I’ve left out anything critical to figuring this out. Thank you so much!
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