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Publish Online + IN5 Scrollable feature = All hyperlinks are disabled!

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    • April 20, 2021 at 8:31 am #14338707
      Andrea Cecconie
      Participant

      Hello,
      I have n InDesign document where I added the scrollable frame feature from IN5. It is a hit/miss every time I need to make updates to the file – the scrollable feature will work, but once the document is published all my hyperlinks are disabled and whenever I click on any of the buttons it opens up the original page. I have tried pretty much every trick in my book – the only thing that works sometimes is to recreate the whole document as a new file and relink every single button. This document is going to grow and need frequent updates (addition of more buttons/links) so I need to be able to do this quicker and with less errors. 99% of my links are internal to my company SharePoint site. I thought that was the problem, but as I mentioned, it sometimes works beautifully! Any insights of what I’m doing wrong?
      Thanks!

    • April 20, 2021 at 10:20 am #14338710
      David Blatner
      Keymaster

      Just to confirm… are you using in5 to export HTML? Or using Publish Online?

    • April 20, 2021 at 10:25 am #14338711
      Andrea Cecconie
      Participant

      I used the Universal Scrollable feature from IN5 but did not export HTML. I did use Publish Online and that is my final goal (limitations on use HTML5 in my company).

    • April 20, 2021 at 11:19 am #14338715
      Erica Gamet
      Participant

      @Andrea My guess would be that it is a Sharepoint issue. This thread here discusses some of the hoops that one team has to jump through. Granted, they are using in5, but this disclaimer makes me think it’s mostly Sharepoint causing the headaches.

      “Disclaimer: It is SharePoint, so sometimes things work perfectly and other times, it gets fussy and what worked for one site doesn’t work for another site. Not sure why, but are pretty sure that SharePoint does these things on purpose just to make us think we are crazy.”

      I would suggest taking one of your files and changing the hyperlinks to a non-Sharepoint destination, just to see if you have the same issues. And if it still isn’t working, you can reach out to the Ajar support team (which I’m on) at support@ajarproductions.com.

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