Back

If your email is not recognized and you believe it should be, please contact us.

  • You must be logged in to reply to this topic.Login

Panel error

Tagged: 

Return to Member Forum

  • Author
    Posts
    • February 1, 2018 at 8:56 am #101345
      John Kelsall
      Member

      Hi everyone

      In InDesign CC2015, CC2017 and CC2018 one of my colleagues has strange looking panels.

      Basically they look like they have been split into two columns.

      If we look at the paragraph style panel, for instance, the first column shows the paragraph styles, but the second column is empty next to the space that the paragraph styles take up, but the Quick Apply icon and the [+] icon are at the top of the 2nd column and at the bottom of the 2nd column are the Folder, Clear Overrides, New Style, and Trash icons.

      We just want to merge them back into 1 column as panels normally appear.

      Does anybody know what has happened here and how to put things back right again?

      Thanks in advance for any help.

    • February 1, 2018 at 9:13 am #101348
      David Blatner
      Keymaster

      See “Something is really wrong with InDesign” here:

      Resources

    • February 2, 2018 at 1:05 am #101374
      John Kelsall
      Member

      I now have the solution to this problem and I have posted it here as it may be a way of sorting our similar problems for other people.

      Basically you delete the cache folder.

      To delete caches:
      For Macintosh Users: With InDesign closed launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the “Caches” folder. Within the Caches folder find and delete the entire file “Adobe InDesign”. I find that deleting the cache file completely leads to a lasting change.
      For Windows Users: On Windows 7 and above the caches files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Local\Adobe\InDesign\Version [#]\<Language>\Cache.

  • Author
    Posts
Viewing 2 reply threads
  • The forum ‘General InDesign Topics (CLOSED)’ is closed to new topics and replies.
Forum Ads