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My logo disappears when printed!

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    • #57083
      LoneM
      Member

      My white logo – which I've used successfully hundreds of times – suddenly disappeared on an ad in two different magazines. Only thing left is the outline on the web address and the drop shadow. This is an AI-file placed in InDesign, and it's visible in PDF. Someone have a clue what could have happened?

      :-)

    • #57085
      Gfx-Dzine
      Member

      Hey LoneM!

      I suspect your Illustrator artwork is set to overprint. In Indesign turn on Overprint Preview in the View menu. I bet it disappeared right?

      To fix it, open the artwork in Illustrator and select the parts of the artwork that disappeared. Then open the Attributes panel by going to the menu Window / Attributes. In the panel that appeared clear the check in front of both Overprint Fill and Overprint Stroke.

      Save the artwork, update the Link in Indesign. Now recheck with Overprint Preview on. It should now be fixed.

      It's always wise to check the PDFs you send of for potential problems in Acrobat. In the case of overprinting white you would have spotted it by using in Acrobat Advanced / Print Production / Output Preview. In the dialog check Simulate Overprinting; it would also have disappeared there.

      Hope this helped!

    • #57086
      LoneM
      Member

      Thanks a lot!

      It was absolutely the right answer :-D

      It works perfectly! What I don't understand is how the boxes suddenly got checked. As I explained in my post – the logo has been used successfully hundreds of times…. Strange :))

      I love this forum!!

    • #57087
      Gfx-Dzine
      Member

      You're very welcome – glad I could help you out :)

      How it could have changed I don't know.. did you switch to newer version software (Id, Ai) in the meantime perhaps?

      Not that that would be a direct explanation (file conversion shouldn't change any related settings) but maybe a direction to search in.

      But maybe if this is the only file that gave you 'trouble' it's not worth investigating (although it still keeps me wondering).

      Just remember to check with Output Preview in Id, View / Overprint Preview in Ai and you should be made aware of the problem if it exists.

      Cheers.

    • #57104
      Roland
      Member

      Have you always used the logo in white though? It's quite common for a logo in black to be set to overprint, and then when the color's changed the overprint setting gets forgotten.

    • #57105
      LoneM
      Member

      Yes… The designer made one black and one white some years ago.

      But we did just swop from CS4 to CS5… It might just be it :-)

      Thanks a lot!

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