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missing plugins

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    • October 25, 2013 at 8:59 am #65968
      maggs
      Member

      Hi All:

      I am trying to find what company or companies make “elementlabel” and “smartayoutreader” plugins for InDesign?
      I was supplied a file by another vendor that uses these 2 plugins. I don’t really need them to save or print the file, but when I try to package the file, I get an error message saying that it cannot be packaged with missing plugins. I tried IDML with no luck. Any suggestions?

      Thanks in advance for any help.

    • October 25, 2013 at 9:07 am #65970
      David Blatner
      Keymaster

      Never heard of those. What does it mean that you tried IDML?

    • October 25, 2013 at 9:20 am #65974
      maggs
      Member

      Hi David,

      I exported to IDML, hoping it would clear the problem when I opened it again. Got same error???

      Maggs

    • October 25, 2013 at 9:29 am #65975
      David Blatner
      Keymaster

      You exported as IDML, closed the original, and then opened the IDML file. Did you get the error when you opened it, or when you tried packaging?

      Have you tried packaging other files? Perhaps your Package feature is broken? Have you tried rebuilding your preferences?

    • October 25, 2013 at 9:41 am #65976
      maggs
      Member

      Did all of that. When I open the IDML file it tells me that there are mising plugins (just as the original file), but it opens fine. I get the error only when I try to package. Other files package fine. I think that these plugins were on the original user’s Mac and don’t realy affect the file (Inmath used to do the same thing). I ended up collecting fonts, inmages the old fashioned way. Thanks for your help.

      Maggs

    • October 25, 2013 at 9:46 am #65980
      David Blatner
      Keymaster

      Yeah, but if you’re getting the same error after opening the IDML (and saving it), then there is a very good chance that it is not the file, but rather some plug-in that you currently have running on your system. Perhaps you tried to uninstall some plug-in (like inmath?!) but it wasn’t fully uninstalled, and now one part of the plug-in is looking for the other parts. That’s my guess.

    • October 25, 2013 at 9:54 am #65981
      maggs
      Member

      After further review, we found out that it’s K4 plugin from Woodwing. It’s a full application that when installed creates a plugin for InDesign. I think it’s used to connect to other systems. Anyway, we’re not installing it because it makes changes to the operating system. Once again, thanks for your help.

      Maggs

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