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Missing fonts when copying and pasting between documents

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    • #34328
      Apostropher
      Participant

      Hi there,

      I’m currently having a font problem when copying and pasting text between documents. The problem was discussed here https://creativepro.com/copy-and-paste-without-the-pink.php but the suggested solution didn’t work for me.

      I’ll try to explain as clearly as I can.

      I open the document which has the text I want to copy. The [Basic Paragraph] paragraph style has been changed to use the default font that I am using, in this case, AntennaCond Regular. I select the text and copy it. There are a couple of different paragraph styles in there (different colours, different weights), but they’re all based on AntennaCond.

      I create a new document and paste. The text is all there, but the font is missing for any text that uses AntennaCond Regular. When I open the Find Font window, there is a font called AntennaCond Generic, which I can find and replace with AntennaCond Regular, or I can Option-Click the text in the paragraph style palette to manually override and get things back to right.

      The real problem, though (besides not really understanding why this is happening in the first place), is that I’m using AppleScript to automate opening, closing, cutting, pasting and PDFing of a regular job, and these missing fonts mean I can’t PDF until the fonts have been updated. The size of the job is such that I don’t have time to manually go and fix everything ? I need it to be correct right from the start.

      As the post linked to above is from 2008, does anyone have any new suggestions on how this problem can be resolved? I’ve created both documents myself using the same version of InDesign (CS6), so where is the confusion coming from? Are there any other fixes I can try?

      Thanks very much,
      Stephen

    • #34329
      Justin Sligh
      Member

      Stephen,

      I have not come across this in my workflow; however, you can try the following if a more direct solution does not present itself.

      For a quick fix, my first thought would be to try placing a folder titled “Document fonts” in the same folder as the InDesign document and then adding the AntennaCond Regular font to this folder. I believe fonts placed within the Document fonts folder will override system fonts.

      Is the script handling the creation of a new InDesign document as well? If so, you may need to ensure that the document is saved prior to importing the text. You could even add the process of setting up the Document fonts folder to your applescript.

      In addition:
      In lieu of using the [basic paragraph] style, I have been setting up my documents using a custom default. For example, I use a defaults, defaults – paragraphs, and defaults – headings as the foundation. This has solved several issues when working in a collaborative environment and diverse documents.

    • #34331
      David Blatner
      Keymaster

      I strongly recommend never editing the Basic paragraph style:
      https://creativepro.com/beware-basic-styles.php

    • #34347
      Apostropher
      Participant

      Hi Justin,

      Thanks for your reply. I tried including a Document fonts folder, but no joy. Same problem.

      I’m actually wondering if this is an InDesign legacy issue? The documents I’m using to copy stuff out of were created in… possibly CS3, then they would’ve been updated to CS5 and CS5.5, and I’m now running CS6. I came to this conclusion after doing the following the test.

      In my source document I created a brand new paragraph style. It used my defaults, so AntennaCond Regular, and I changed nothing ? just saved it. I then typed some text, applied the style, copied the text, created a new CS6 document and pasted. Result: missing font.

      So, I created another new CS6 document and set up another paragraph style like I’d just done in my source document. Again I did nothing special ? just created the style and saved it. I then typed some text, applied the style, copied the text, created a new CS6 document and pasted. Result: PERFECTO! No missing fonts.

      So maybe the solution is to go back and create all new templates in CS6? Start from scratch. It’d be a pain, but if it worked, life would be very good. :)

    • #34348
      Apostropher
      Participant

      I should add, I also tried exporting my source doc as an IDML file. I brought it back into InDesign, set up the paragraph style, blah, blah, blah, but when I pasted the text into the new doc the fonts were still missing. Only pasting from “document created in CS6” into “document created in CS6” seems to result in no missing fonts.

    • #34349
      Apostropher
      Participant

      Hi David,

      So, now that I *have* edited the [Basic Paragraph] style, would you recommend I change things back? If yes, to what?

      There are about twenty Macs in my department. Not sure how they’ve all been set up, re default styles. Do you think it’s something worth looking into?

      Thanks!

    • #34352
      David Blatner
      Keymaster

      The more I read, the more of a mystery this is to me. The IDML trick certainly should have cleaned out any kind of weirdness that snuck in. And opening an IDML file is literally the same as re-creating the document by hand, as far as I know.

      Is there, by any chance, a character style applied to the text as well? Or does the character style panel say the text has None?

      As for going back… I guess my real suggestion isn’t that people shouldn’t edit Basic — it’s that people shouldn’t be using Basic. Just make your own styles.

    • #34354
      Justin Sligh
      Member

      Apostropher,

      Any example files or screen shots might shed some light.

    • #34356
      Apostropher
      Participant

      Yep, definitely no character styles applied to the text, and no nested styles set up in my paragraph styles, either.

      Oh, is it possible for me to include screenshots in this post? I wanted to, but couldn’t work out how to add them.

      Thanks again.

    • #34357
      Justin Sligh
      Member

      Apostropher,

      You can use tiikoni.com or similar and provide the link.

    • #34358
      Apostropher
      Participant

      Image 1 https://www.tiikoni.com/tis/view/?id=510fde1 shows sample text in my source document with paragraph style applied.

      Image 2 https://www.tiikoni.com/tis/view/?id=5917fe7 shows the same text pasted into a new InDesign doc. You can see that the paragraph style now has overrides, and AntennaCond Regular has been replaced with AntennaCond Generic.

      Quite possibly significant is that this problem only occurs with AntennaCond Regular. Copying and pasting any other weight or style (Bold, Black, Thin, etc, even RegularItalic) is fine.

      And to repeat, if I create a new document in CS6 and use AntennaCond Regular, there are no problems with missing fonts when copying and pasting.

      • #34359
        Justin Sligh
        Member

        Apostropher,

        This is an interesting issue. I have experienced similar issues and it typically came from multiple versions of the same font. It appeared that some names had changed slightly. It was a big headache.

        Is there a “Document fonts” folder with your source documents? If so, you may have a different version of the font or simply one that has been named differently. If so, you can simply drop this in the “Document fonts” folder of your destination InDesign file.

        If this is not the case, im not sure what the issue is. It will be likely that you will need to set up your styles in the new document, preferably not using [Basic Paragraph], and then paste the source text without formatting (Edit > Paste without formatting). Else, replace the font each time through the find font dialog.

        You can also try removing the adobe font caches. Personally, I have never had issues with this and neither has anything else I have spoken to. This article speaks to it. https://creativepro.com/fix-font-problems-correctly.php

    • #34428
      Apostropher
      Participant

      Hi Justin,

      Thanks for your time and suggestions on this. I think I might have to do some more tests, try things out on other machines in here and see if things are the same. We’re running Universal Type Client, so hopefully we should all be using the same fonts, but maybe there are some legacy files hanging around from before we switched from local font storage? Anyway, at the very least it seems I can fix things by remaking my files in CS6, so that can be a good project for me when things slow down a little. :)

      Thanks again.

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