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Misbehaving Import from Word…

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    • #33639
      Simon Duckworth
      Participant

      I work with a lot of imported Word documents (they come from a variety of sources), and have just come up against a really odd issue – I was hoping someone might be able to give me a heads-up as to what’s happening. I’ve chanced on a workaround to the problem, but I don’t like knowing why the problem is happening, and would rather not use a workaround if at all possible.

      Background: I’m running InDesign CS5.5 on a Mac with OSX 10.7.5

      ? I imported a Word.docx file, it flagged style conflicts, I set these to auto-rename and continued with the import.

      ? On import, a missing font (Droid) was flagged in ID. Going back to the Word file, the font’s not used at all, it was set in Time New Roman with a mix of styles and local overide styles applied. I hadn’t got the Droid font installed on my Mac.

      ? In ID, OK’ing or replacing the Droid font knocked a heap of formatting out of the document; oddly I lost Bold and Italics, superscripts and coloured text remained intact.

      ? After a lot of trial and error, (including installing Droid!), the styling still dropped out when I re-imported the Word file. The only workaround I found was to export the file out of Word as a .doc file format, not .docx. I don’t really want to alter the source file at all as it adds an element of risk in that I’m changing the file and it might change something which I don’t notice.

      Does anyone have any idea what’s happening? I know Word and InDesign don’t play nice together! Unfortunately my client has to use Word, there’s no scope for them to use InCopy or similar.

      Many thanks!

    • #33658
      Matt Mayerchak
      Participant

      Hi – sounds like this is related to the problem I was having with Tracked Changes coming in from Word .docx files. See this article:

      https://creativepro.com/clearing-word-track-changes-markup-indesign.php

      Check your Import Options when you place the text. What settings are you using? Are you stripping formats and keeping only local formatting? Make sure any buttons are turned off that you don’t want, such as track changes, even in the sections that are greyed out. Apparently, the XML format of a .docx file stores the formatting info in a different way than in a .doc file so it still gets through Indesign’s import filter.

      So, adjust your Import Options and try again until it works. And let me know what happens!

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