Thanks, Peter. There weren’t many quote marks and apostrophes, but I did as you recommended and I’m still having issues. I’ve even gone through and substituted safe, temporary sequences for other suspicious characters, such as virgules, back slashes, colons, and exclamation points (composers!), with no success.
I think the issue may lie in the fact that we began with RTF files that were exported from old PageMaker and InDesign files (c. 2000), from the first edition of this book. The author wanted to use some text from the first edition and a subsequent followup (2007), so it was necessary to port out those old files for him to work with in Word. Even though I used paragraph and character styles religiously even back then, I’m sure that between the different fonts and versions of fonts used, the inevitable cut-and-paste from online sources that authors do, and any other kind of cruft between PM/ID/Word, there’s no easy way to diagnose the issue. I think that the altered accented characters (Á for ?, for example) may have been a result of different glyphs in different fonts?
The other reason for using the old files was that the two previous books had been indexed with PM and ID, and the index markers from those books came over, which was a pleasant surprise, but clearly, not that pleasant now.
I have looked at the information about the plug-ins and scripts that are available for cleaning up an index, and I can’t determine which would be appropriate, and more importantly, straightforward for me to use. I’ve been so pleased with your scripts–especially the compose3 script that allows me to create accented characters in fonts that don’t have those glyphs, and the footnotes to endnotes script, which allowed me to convert 1200-some footnotes to endnotes in a very long book. If you have advice as to which script might resolve this index issue, I’d be happy to purchase it. My husband was the indexer, and all I’m trying to do now is to generate the index so we can see it on the pages and more easily proof and then clean it up.
Thanks so much for your help.