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• • November 24, 2009 at 6:01 am #53933
    Raphael Freeman

    Member

    I have upgraded to 64-bit Windows so that I can take advantage of 64-bit Photoshop and 6 GB RAM, but I have this annoyance that InDesign icons appear blank. I can still double-click on the icon to launch InDesign which means that it is still associated, and if I open the file from within InDesign, the icons do appear, just not from explorer. Any ideas?

    

  • November 24, 2009 at 2:56 pm #53939
    Bob Levine

    Participant

    I assume you're referring to Vista and CS3 since this issue doesn't exist in Windows 7 or with CS4 and Windows XP 64 is unsupported. Here's a link to thread in the Adobe U2U forums with the fix:

    https://forums.adobe.com/message/1319897

    Bob

  • November 24, 2009 at 3:12 pm #53942
    Raphael Freeman

    Member

    Actually referring to Windows 7 and CS4 and we tried this on 3 different computers! Shall I try you solution of

    Windows Vista
    Open a command shell with Administrator Privileges by right clicking the
    cmd.exe application and choosing to Run As Administrator.
    Navigate to the Program Files (x86)CommonAdobeShell folder. Type the
    name of the .bat file, ” Register64BitIcons.bat” (without quotations)
    and press Enter

  • November 24, 2009 at 3:15 pm #53943
    Raphael Freeman

    Member

    oh, I guess not, no such file exists…

  • November 24, 2009 at 3:19 pm #53945
    Bob Levine

    Participant

    Are you using an ME version?

    Bob

  • November 24, 2009 at 3:20 pm #53946
    Raphael Freeman

    Member

    yes

  • November 24, 2009 at 9:13 pm #53958
    Bob Levine

    Participant

    That could explain it. There are some very small differences and this might just be one of them. Perhaps Harbs wil be along to help out.

  • November 27, 2009 at 12:13 pm #54036
    Ian_M

    Member

    I have a similar problem with InDesign and all files created in CS4 displaying the generic icon in Explorer rather than a thumbnail image of the file – it makes it tough to find similarly named files.

    I'm aware that there is a known problem with Adobe programs thumbnails in Windows 7, but was hoping soimeone might have a solution

  • November 28, 2009 at 8:59 pm #54040
    Bob Levine

    Participant

    What known issues would that be, Ian? I'm running ID CS4 on Win 7 Ultimate 64 with no issues. AFAIK, there's no way to get image thumbnails to show up in Windows Explorer for InDesign. Use Bridge for that.

  • November 29, 2009 at 4:08 am #54042
    Raphael Freeman

    Member

    Not true. For example in 32-bit Win7, pdfs show thumbnails at all icon sizes, in 64-bit this isn't the case. I have read in other places on the net that there are all sorts of problems in 64-bit. Not sure why it works for you and other people have problems, but other people DO have problems and as I say, I have currently 4 machines on 64-bit (and this week it will be another 3) with these issues. I don't think it's an ME issue unless it's a ID 6.0.2 issue which was fixed in 6.0.4 (which is not available yet for ME)

  • November 29, 2009 at 4:08 am #54043
    Raphael Freeman

    Member

    Not true. For example in 32-bit Win7, pdfs show thumbnails at all icon sizes, in 64-bit this isn't the case. I have read in other places on the net that there are all sorts of problems in 64-bit. Not sure why it works for you and other people have problems, but other people DO have problems and as I say, I have currently 4 machines on 64-bit (and this week it will be another 3) with these issues. I don't think it's an ME issue unless it's a ID 6.0.2 issue which was fixed in 6.0.4 (which is not available yet for ME)

  • November 29, 2009 at 4:41 pm #54044
    Bob Levine

    Participant

    True for PDFs. You can generate them by forcing them into a 32 bit shell.

    If you use the file>open command in Acrobat and allow enough time, the thumbnails will be generated and will remain available in Windows Explorer.

    But again, I've yet to see InDesign thumbnails in Win Explorer.

    All that said, I would hardly put this under the category of “problem.” It's a minor annoyance at worst in my opinion and using Bridge gets around any operating system limitation.

    Bob

  • September 19, 2011 at 11:04 pm #60560
    Phil Indeblanc

    Member

    It is now 2011, and Bridge is a poor excuse as a browser of any sort for machines connected to servers. Slow and simplly white screens all the time in Win 7/64bit. This is not a “MINOR ANNOYANCE'. this is a BASIC function that needs to work for people to work smoothly within apps. Adobe is so irritating lately with lousy and lazy coding. Shame on them for such inexusable issues. Sure blame this or that, but even Photoshop has lousy coding when switching tools and tool options. it locks up. Acrobat, inally fixing some thuimbnail issues thanks to some independent codecs and fixes. Bridge still sucks and thank goodness for true DAM solutions and well written browsers.

    Lets face it MS and Abobe are not helping each other and keep passing the buck. us users are getting the short end of the stick.

    Even MS now that it shows thumbs locks the files up. You can't move or delete them. so when transfering from a CF card, you are forced to copy then format the card. UPDATES PLEASE!!

    I had to purchase a CODEC to see PSD thumbnails! How sad is that!!

    You make the software industry look like the construction industry. Hiring out a bunch of $7 an hour coders to a bunch of sectors split off that funnel to the super coder to place all together and run tests…sure that maybe great for your pockets…but lets please take the time to fix these issues when they get posted anywher internal workers come across it.

    I had used Mac for a very long time, but in the past few years I have used a PC, and since I grew up with both platforms was always comfortable using a PC and always liked knowing where my folders were. But this is horrible for Windows 7 and Adobe in 2011…to not have this ironed out since this post of 2009. What a joke! And Bob Levine…with all due respect,…you might as well have written… or somehow responsible for this fail the way you defend it. Besides you're a moderator. God help us users.

    I would say since CS3 Adobe has just dropped a bunch of balls. Look at Flash…both platforms just about had it with Flash.

    Please Adobe, when people post and sign up to post…they must be hitting walls more than once..likely often fro them to vent or put questions in forums. You are resting on your lorals, and it will bite you back one day. I have fully supported your products for decades, and for a few years now, you have been lazy and non responsive to your users.

    I had a support issue with an incompatibility with one of the worlds most used digital cameras and it took 3 months for a response that actually wasn't a true resolve. “The new update should fix the issue” I was told…..That sounds great, but guess what there has yet to be an update. What a fail is that.

    Thanks folks for listening, and hope you to can vent :-)

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