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• • July 5, 2019 at 2:32 am #117484
    Terence McAteer

    Member

    Hello All
    Ok this has been bugging me for ages, and I’m beginning to pull my hair out. My set up as follows
    2015 iMac with two additional 27″ monitors either side. On my right monitor I have all my InDesign palettes I need open and able to keep the iMac’s screen solely for the document. But when I access any of the palette pop up menus on the right monitor they don’t pop up as expected beside the palette… but away across on the left hand side of the iMac screen, leaving me to mouse across two 27″ screens to interact with the pop up. Anyone have any experience how to fix this problem, I’d appreciate any help.

  • July 5, 2019 at 10:02 am #117485
    David Blatner

    Keymaster

    Wow, that’s pretty strange! Something is confused for sure. Does it help if you disable GPU performance in the GPU perf. pane of the Preferences dialog box?

  • July 8, 2019 at 5:37 pm #117541
    Grace Taylor

    Member

    Have you checked your display settings? You can organize the mouse to move in the direction you want by selecting the appropriate configuration.

  • July 16, 2019 at 4:07 am #117642
    Terence McAteer

    Member

    Hi David,
    Yeah, because my iMac is relatively old Late 2013, the GPU is off by default, doesn’t recognise the card…
    Compatible GPU and Monitor not detected…
    Funny Illustrator is happy enough with it, anywho I’m thinking it maybe the signals from the monitors, I’m using DVI D to Thunderbolt on one and HDMI to Thunderbolt, and they are lower end market monitors.

    Hi Grace
    Are you talking about arrangement of display windows in the System Prefs, have that set up already and mouse movement across the three screens isn’t a problem, this seems to be a InDesign generated/My monitors feed bug.

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