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InDesign 2022 refuses to use this ONE font

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    • #14364410
      Steve Laskevitch
      Participant

      This is embarrassing. The primary font for the covers of my books, including my InDesign book, is always “missing” in InDesign 2022 (aka, v 17). All the other apps on my Mac, including InDesign 2021, are fine with Balford Base (full name: “Ilham Herry – Balford Base”), both the ttf and otf versions. Yes, I’ve tried both. Other fonts in the same family show up everywhere.
      But whether I’m looking at old files that use that font or create a new doc and try to use it, it’s simply not available in any font menu or through Find/Replace Font.

      Attempted so far:

      • clear the system font cache
      • nuke InDesign 17 and all its settings (at least I think I got them all), restart, then reinstall.
      • installed the font into InDesign’s private fonts folder (in the application’s folder)
      • packaged with InDesign 16 so the font is in an adjacent “Document fonts” folder
      • Downloaded fresh versions of the font from the foundry
      • “validated” the font in Font Book

      I’m pretty darned resourceful with InDesign but this is stumping me. I welcome any advice, even if it’s something obvious I may have missed.

      Steve Laskevitch, thwarted Adobe Certified Instructor

      macOS 11.6.5

    • #14364411
      David Blatner
      Keymaster

      No embarrassment required, Steve… Yes, you are extremely resourceful, but this appears to be a 17.2 bug:

      InDesign 17.2 Introduces New Bugs

    • #14364415
      Steve Laskevitch
      Participant

      Thanks, David. Somehow, my searches didn’t hit that bug report. Time to roll back.

    • #14365067
      James Dempsey
      Participant

      Version 17.2.1 appears to have fixed multiple bugs, including the PDF place gun bug and this font bug. Hard for me to say because I haven’t experienced the font bug myself.

    • #14365278
      Nathan Rule
      Participant

      I have experienced this similar issue as it relates to Activating fonts. My peeps can have lets say Helvetica Neue activated and i can have the actual font installed and it will say its missing when i open the file. So couple of things that i found out, it will say you activated the font but it wont update. So you have to uninstall that font on your computer. Its very weird that it wont let you use the actual font on your comput because its not the “same” name as the activated font. Even though its actually the same font – spelling and all.

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