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• • November 13, 2018 at 9:21 am #111538
    James Leeson

    Member

    Hi everyone

    I’m new to this forum and in need of some assistance, I have checked other items on the forum but none of the information I’ve found seems to resolve my issue.

    We have just upgraded to InDesign 2019 on Windows 10 in our office and have been noticing that images are resizing when their links are updated.
    After scouring the internet for a solution all the obvious suggestions seem to have no effect. “File handling/preserve image dimensions when re-linking” for example makes no difference.

    To give a bit of background our work flow tends to be creating files with layers in Photoshop and Illustrator, then setting up reports in InDesign and switching the layers on and off in the linked files.
    The issue arises when we update the linked files and re-link them, they then auto re-scale to unusual percentages (48.69029028831326%)

    If anyone has any clues as to how to resolve this issue I would be very grateful

  • November 13, 2018 at 10:12 am #111545
    David Blatner

    Keymaster

    Relinking? Or updating modified links? I mean, are the images actually changing at all?

    That’s weird that “File handling/preserve image dimensions when re-linking” makes no difference. Hm.

  • November 13, 2018 at 3:12 pm #111573
    James Leeson

    Member

    It has the same effect if I relink or update the link. The changes to the images are usually minimal, changing colours etc. The overall image pixel size doesn’t change. There may be an additional layer added in Photoshop or illustrator but then resaved as the same file with the same name.

  • November 13, 2018 at 4:03 pm #111576
    David Blatner

    Keymaster

    Well, adding or removing layers in the program can cause issues. I wonder if it has to do with something like what Sandee described in the section “The Riddle of the Bounding Box” here:
    https://creativepro.com/changing-illustrator-layers.php

  • December 12, 2018 at 12:32 pm #112855
    Lenore Messler

    Member

    I had the same issue and it took me way too long to figure out that it was that Content-Aware Fit was set to default. I fixed the problem in “Preferences/General/Uncheck Make Content-Aware Fit the default frame fitting option”.

    I hope this helps!

    • April 3, 2019 at 2:40 pm #115797
      Carol Alight

      Member

      Thanks Lenore (and Lourdes)… a baffling problem solved!

  • March 4, 2019 at 2:20 pm #114736
    Lourdes Betancourt

    Member

    Thank you Leonore!! I have not idea where to find that and was in great trouble!!!! Cn you imagine? logos were cut!!! even I was relinking from the same file!
    It is crazy!

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