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• • October 21, 2010 at 10:37 am #57444
    jscheuerle

    Member

    This is across the board at our shop…

    Go to save a pdf file over one of the same name and we get:

    “Cannot save to file “name.pdf”. You may

    not have permission or the file may be in use.”

    The old pdf isn't highlighted in the Finder or anything.

    This has only been a problem since upgrading from CS3 to CS5.

    Thanks for any suggestions! – Jay

  • October 21, 2010 at 12:01 pm #57445
    Bob Levine

    Participant

    That's type of error you'd get if the file was already open in Acrobat or if you have a permissions issue on the server.

  • October 21, 2010 at 12:39 pm #57446
    jscheuerle

    Member

    I know. It's not already open and it's in a folder on my desktop.

    All of our designers are having this problem.

  • October 21, 2010 at 12:52 pm #57447
    David Blatner

    Keymaster

    Very strange. Definitely repair permissions. Restart Acrobat. You're not opening these off a server are you? I haven't heard of this problem.

  • October 21, 2010 at 6:44 pm #57453
    Alan Gilbertson

    Participant

    Repairing permissions does sound like the way to go. It could be some weird artifact of the upgrade, also, if it's across multiple machines and everyone did the jump from CS3 to CS4. Deleting preferences might help, in that case.

  • October 22, 2010 at 8:04 am #57467
    jscheuerle

    Member

    Permissions seemed to work. Thank you gentlemen! – j

  • January 7, 2011 at 1:35 pm #58328
    tamiko

    Member

    I had this exact same problem when I switched over from CS3 to CS5. I'll try repairing permissions and hope it solves the problem.

    cheers

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