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• • September 27, 2019 at 2:54 pm #1188292
    Elizabeth Wallace

    Member

    I followed these directions but it did not work:

    1. In the Finder on your Mac, locate the app you want to open.

    Don’t use Launchpad to do this. Launchpad doesn’t allow you to access the shortcut menu.

    2. Control-click the app icon, then choose Open from the shortcut menu.

    3. Click Open.

    (The app is saved as an exception to your security settings, and you can open it in the future by double-clicking it just as you can any registered app).

    Can anyone advise me. I am trying to follow along with the video from Anne Marie Concepcion Thank you.

  • September 28, 2019 at 9:31 am #14324022
    Anne-Marie Concepcion

    Member

    Hi Elizabeth!

    It would help to know which video of mine you’ve gotten these instructions from … I am not sure what I was referring to.

    Assuming you’re on a late-model Mac or PC, you just download the app from here (always make sure you have the latest version):
    https://www.amazon.com/gp/feature.html?ie=UTF8&docId=1000765261

    … and install it/open it like any other application. You may need to fiddle with the Mac’s security settings as you do for any app you download from a place other than the Mac App store; but it’s pretty straightforward and you get onscreen instructions.

    Hope that helps!
    AM

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