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booklet printing feature not working with Snow Leopard and HP

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    • June 4, 2010 at 10:04 am #55932
      leebeatty60
      Member

      We've been using InDesign's print booklet feature regularly to print drafts of booklets we produce since the feature first appeared in CS4. Since we upgraded our Macs to Snow Leopard however the feature no longer prints correctly. 2/3 of the copy on right hand pages of both sides of an 11×17 sheet are blank.

      Most of us use Intel-based MacPros (the rest have G5s) and we all use the most current versions of software and printer drivers available. The printer we use is an HP LaserJet 5200 and HP claims their drivers are up-to-date with the latest Apple software and blame Adobe for the problem. And of course Adobe blames HP. I haven't contacted anyone at Apple.

      I have also not seen posts or other info on the web about others having this problem.

      The IT person in my office and I are both out of ideas. We even tried adding RAM to the printer with no luck.

      So I'm wondering if anyone else has this problem and/or have any advice.

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