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• • July 25, 2011 at 7:46 pm #60140
    Anonymous

    Inactive

    Hi there,

    I'm sure this kind of question has already been asked but i've already wasted 3 hours at work trying to fix my fonts to read through everything on here :)

    I'm on a MacBook Pro OS X 10.6.8

    i initially had problems getting CS4 to see my installed fonts when upgraded to Snow Lepoard, googled the problem, tried several different things for hours – something worked not sure what exactly but CS4 started seeing all of my installed fonts.

    Now all of a sudden, they are not showing up again, i have not downloaded anything, installed anything, moved anything – were all there and working last week, and then this week they are not.

    I have 1060 fonts installed – I'm a graphic designer and work for an agency with hundreds of different clients so need a lot of fonts. Am not using any font manager – just fontbook, is that the issue? all 1060 fonts are showing up as installed in Fontbook….i've resloved any duplicates.

    I have some fonts in HD>library>fonts, and also fonts in user>library>fonts, could this be the issue? is it best to have them in just one place? if so which folder is best to have all fonts in?

    I know indesign has its own font folder – which is now where it seems to be reading fonts from, and illustrator is reading its fonts from somewhere else – only about 30-40 are showing up there, system fonts folder i'm guessing?

    How can i get indesign and illustrator to read fonts from my actual font libraries?

    i know i can copy aliases of my fonts and add them into the indesign font folder but that just seems like a way around it all and not a proper solution, as before indesign was reading fonts from my library so i know it can do it! Also copying into indd font folder does not fix illustrator and i need fonts to work in there too

    any help is much appreciated! Am going crazy here – our graphic design team of 2 are the only ones on macs so all our IT support guys are PC based and never know anything on how to fix mac issues so i'm on my own with this!

    Thanks in advance,

    Mel

  • July 26, 2011 at 6:21 am #60145
    David Blatner

    Keymaster

    It's hard to say what's going wrong. Did you try rebuilding your preferences files?

  • July 26, 2011 at 2:55 pm #60150
    Karma Bogus

    Member

    Your fonts are located at the right places where they should all go: HD/Library/Fonts (for all users) and /Users/Library/Fonts (available to you only). No problems should arise from that.

    What I can suggest you is this:

    Sometimes, more often when you have that many fonts, the font caches might get messy/corrupted. Before OS X 10.5 the font cache was located in /Library/Caches/com.apple.ATS (ATS = Apple Type Services). Since 10.5 font caches are now created for each user, and stored in a subfolder buried in /var, which are not accessible by default in the Finder.

    If you are comfortable using the Terminal, you can find the proper procedure to clear the font cache here: https://www.macworld.com/articl…..clear.html

    There are also a few utilities that can be found (freeware or shareware) that will do that for you.

    I hope this will help.

    – Karma

  • July 26, 2011 at 4:36 pm #60153
    mckayk777

    Member

    FontExplorer XPro.

    I highly recommend this program to anyone that wants there fonts organised. Especially people still using CS – CS4 as it has a built in Auto Activate feature that works a treat. No making sets for different customers just open the indesign or whatever file and the fonts are activated for you.

    This program has me forgetting about fonts mostly it just runs so smoothly in the background.

  • July 26, 2011 at 6:09 pm #60155
    Anonymous

    Inactive

    Hi all, thanks for your responses

    @David – nope have not tried rebuilding preferences – how would i go about doing that?

    @Karma – thanks for that, i've not really used Terminal before but will give it a go….i asked our IT guy about using a utility to clear the caches and is reluctant to let me incase it wipes my whole machine/network or something crazy. Is OnyX something that would clear them? I downloaded that when i last had this problem but didn't end up needing to use it….

    @mckayk777 – yep have put in a request for FontExplorer so we shall see!

    Our IT guy is suggesting i copy all my fonts into

    user/library/application support/adobe/fonts

    am guessing that would work like placing them into indesign font folder works – but just seems like a round-about kinda way to me when it should just read fonts from the HD or user library so don't really want to give up as such and do that….am also guessing it would make CS4 pretty slow with 1000 fonts added in there!

    Thanks again for your help, its much appreciated

  • July 26, 2011 at 6:28 pm #60156
    Anonymous

    Inactive

    @David – found how to rebuild the preferences – tried it, no luck!

  • July 26, 2011 at 6:45 pm #60157
    Anonymous

    Inactive

    @Karma – I tried doing the Terminal thing….not sure if i did it right, didn't work…

    Have now opened Fontbook thought and it's now only saying i have 336 fonts installed and 60% of those are now showing up as duplicates!!…….i did a resolve duplicates – does that actually work, is there a better way to resolve dupliactes? could that be the whole underlying problem? seems odd for it to be fine the last 4 months then just randomly have an issue…..

  • July 26, 2011 at 9:11 pm #60159
    Anonymous

    Inactive

    crisis averted – ran OnyX and it fixed the fonts right up :)

  • July 27, 2011 at 3:15 am #60160
    Karma Bogus

    Member

    Glad to see you got your problem resolved. I should have thought of OnyX in the first place, but I don't use it since i'm quite comfortable doing it via Terminal.

    As for the sugestion you got from your IT guy, fonts installed in user/library/application support/adobe/fonts will be available to any CS3 application but won't show up for others.

    Like mckayk777 suggested, FontExplorer X Pro is a great software for managing your fonts and I would really recommend it.

  • July 29, 2011 at 11:15 am #60172
    suzcue

    Member

    I got an email saying “the most amazing font you've ever seen, ” – I haven't found it or reference to it yet. Anyone know? Thanks! Sue

  • July 29, 2011 at 11:38 am #60173
    David Blatner

    Keymaster

    @sue: Yes, that was a rather obscure reference, wasn't it? It meant this blog post:

    https://creativepro.com/cre…..rtwell.php

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