Reply To: Broken Hyperlinks

Nick,

Thank you for your reply. You raised questions I am unable to answer at this time. The project is for benefits and enrollment. I had a meeting to discuss the issue with my contact person, but I had little to offer as I have never dealt with a situation like this (neither has my boss). I am unsure what questions I need to ask and I do not know how or why users are accessing a cloud-based version of Acrobat either. My typical work is done using Adobe Creative Cloud applications on my desktop.

I am sorry I can’t offer more information. Our firm does have a technology support dept. which will most likely have a solution, but I was hoping to have to have something intelligent to say.

John.