InDesign & InCopy 5.0.2 Update Posted

An update to Adobe InDesign 5.0.2 and Adobe InCopy 5.0.2 has been posted today on the Adobe website. As of this writing, the update is not yet available from Adobe Updater. Sadly, it does not fix the Leopard (Mac OS X 10.5) problems with InDesign (see below).

Here is the link for the Mac and for Windows.

Here is a brief summary of the bug fixes. A longer set of Release Notes is available on the links shown:

This update fixes known issues with Anchored Objects, Character Alignment, Step and Repeat, Indexing and Table of Contents, Text and Fonts, Dictionaries, Color, Scripting, Graphics Import/Export, InDesign Interchange files (INX), XML, Library files, and Printing, as well as other miscellaneous issues.

The note goes on to say:

This update does not address recently identified issues running Adobe InDesign CS3 on Mac OS X Leopard (v10.5.1). Known issues include the following:
? Users are unable to hide InDesign CS3 using the cmd+h keyboard shortcut.
? InDesign CS3 may unexpectedly quit when using the Place, Save, Save As or Export commands using either the OS or Adobe dialog boxes.

Unfortunately, there are no workarounds for these known issues. Adobe and Apple are working closely to provide fixes. Initial testing indicates that these fixes should be provided through an update to Mac OS X Leopard. Consequently, it is not part of the InDesign CS3 5.0.2 update. No public schedule for these fixes is available at this time, but both companies understand their urgency and are working to address this. InDesign CS3 is compliant with Mac OS X Leopard as stated in the Adobe Creative Suite 3 Mac OS X Leopard FAQ which can be located at: www.adobe.com/support/products/pdfs/leopardsupport.pdf.

Mac rumor sites reported today that another update to Leopard is expected soon, perhaps as early as this Friday. Hopefully, this may fix InDesign’s Leopard problems.

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This article was last modified on December 18, 2021

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  1. August 3, 2008

    Juan,

    Try trashing your preferences. If that doesn’t do it, please visit Adobe’s User to User forums with full details including system specs on the problem.

  2. juan diego
    August 3, 2008

    im trying to open INDESIGN, and for some reason, when is starting up, it just goes until it says loading shortcuts… and that’s it. i just froze . i cant work any more.. 2 days ago everything was just fine… any help???

    pleaseeeee..

    juan.

  3. April 24, 2008

    Joann, is sounds like everything is scaled up somehow? Did you try rebuilding preferences? (See the “popular posts” section in the navigation area above.) Perhaps check your Page Setup?

  4. April 24, 2008

    My indesign program has gone batty. When I try to place a picture on a page, the picture has a paint brush in the upper corner and the box for the picture just fills with gray rather than the picture. With text, the text come out HUGE, like only the a corner of the whole column prints on the page. The pages I have formatted with 3 columns now have about an inch margins between columns.
    I’m sure this is way too much for this to be addressed but I’m hoping you can direct me somewhere where I can get some help. Joann

  5. Andy
    April 17, 2008

    Hi
    I had the same problem with hiding InDesign. Also, sometimes if I did manage to hide it I would be unable to access the application again and would have to force quite.
    I noticed that I only had this problem if my font management software (Fontexplorer in my case) was also hid. With Fontexplorer visible I was again able to access Indesign (but still not hide) -weird

  6. Althea
    February 9, 2008

    Hello, I just had a nerve racking experience not being able to save or save as.

    Now, I happen to have a backup disk which contains a copy of my Applications Folder, including InDesign CS3.

    After quitting, turning off the backup disk, rebooting, and clicking my heels three times, I tried to work on the file again. There are no problems; InDesign works fairly as smoothly now, and I have been able to save and save as.

    This disk was turned on in the middle of the project– the usual “looking for another picture” move. I did not place anything from the disk, nor did I try saving to the disk. But, on reading Johannes’ comments about version cue, I wonder if there’s something about having “two copies of an application” that causes problems?

    Of course, this tells me I need to back up my application folder in a better way…

  7. Sam Wilczak
    February 5, 2008

    I always crash if my panels are in the expanded view when typing and pasting text. Has anyone else experienced this?

  8. Johannes
    February 2, 2008

    David, thanks for your advice but I tested this too. Even Photoshop need version cue present avtivated or not… With CS3 installed on another unit I don’t have any problem. Every update is installing correctly untill the end.

    And as I always can’t finish installation of VC 3.10 I simply copied all the components of VC from the working unit to the non working and finally the problems all disappeared…

    There’s a little bit of Murfy in all this…

  9. February 1, 2008

    Azabache is right – I have brand new MacPro with new InDesignCS3 – no problems installing – but it doesn’t seem to like working with more than 1 file open – it does goes AWOL…what the heck?I hate to tell my client that my new Apple system and expensive Adobe software are slowing me down.

  10. Rachel Maxim
    February 1, 2008

    I’m having a lot of trouble installing the updater. I first tried using the Adobe Updater which let me know that updates were available. But after letting it install, the updater told me that it could not find the product and thus couldn’t do the upgrade…I’m using InDesign CS3 as part of CS3 and have never had problems updating the past.

    So I tried downloading it from the website, and have tried several times to run the install.exe file, but I just get a neverending “installing the patch” window that’s now been running for over 15 minutes with no changes in the progress, just a moving progress bar. Is it supposed to take this long? I was sure something was wrong so I stopped it, re-extracted the file, and tried again, but same issue. Has anyone else seen this? Appreciate any help! Thanks.

  11. January 30, 2008

    Johannes, I wonder if it would help to turn off “enable version cue” in InDesign’s preferences dialog box and then restart the program.

    Patrick, that is strange. Yes, the update looks like it’s still available. The Update feature should never be grayed out. You might try rebuilding your preferences.

  12. Patrick
    January 29, 2008

    Can anyone confirm if this updater is still available? I’ve tried downloading directly from Adobe and from MacUpdate.com and neither download will even begin. I just get a perpetual “loading…” message in my FireFox tab.

    Also, when I check under the help menu in ID, the Update menu item is greyed out. I’m currently on ID 5.0.1, using a MacPro and OS X 10.5.1.

  13. Johannes
    January 28, 2008

    I had a lot of problems today with InDesign open, save, save as and print as .ps file crashes under 10.5.1.

    In fact after installing several times I noticed that VersionCue never updated. I always got the message can’t finalize update please try and reinstall. I did this several times without success.

    With the help of the Console app I found out the InDesign tries desperatly to load Version Cue 3.10 to start up. InDesign starts up finnally anyway but now you get all those crashes.

    As it is for the moment impossible to install the VersionCue 3.1.0 version properly I did it the hard way. During the installation process you can see that VersionCue 3.1 update installs a whole bunch of files but at the end it can’t finish and starts to erase the files priviously installed.

    Now use the force quit command immediately when erasing starts. You will see then, after launching InDesign CS3 again, that you can open save and do everything as before…

    I hope this helps until a real update comes…

  14. Azabache
    January 27, 2008

    My hope was that they fixed the it-takes-forever-to-save-a-file in Leopard. They didn’t. (Whoever “they” are.)

    Or is it just me? Every other application (even mighty Photoshop) can save a 100MB file in a wink.

    InDesign takes over half a minute to save a puny 15MB file.

    It also seems not to play nice with Spaces.

    Or rather, all of a sudden it decides to play hide-and-seek. The application goes AWOL and I have to quit and restart it to get it back.

    One of this days it’s going to go out for a pack of cigarettes and keep me waiting. OK, I have abandonment issues, but still?

  15. Mike
    January 26, 2008

    Got it updated through the Updater successfully now. Although that didn’t seem to be the problem, thanks for your reply anyway Klaus! :)

  16. January 25, 2008

    Thanks for all of the comments and suggestions for the typographers quote find/replace problem. My main point was to gripe about Adobe not fixing this yet. Adobe put a Query into the Find/Change for converting quotes – so they should make this work.

  17. Kenn (Denmark)
    January 25, 2008

    First time launched the 5.02, InDesign did quit on my Mac OSX 10.5.1. I also lost all my customized shortcuts, and can’t get my favorite to work again: ALT+H to toggle from preview to Normal display view.

    Hmmm …

  18. January 24, 2008

    Rachel, we talked about curling quotes back in Episode 5. The basic hack was to export as ID tagged text and reimport that, this time using Import Options to convert the quotes. Another option is to simply copy the text and then paste it again (which may be new in CS3… I don’t recall this working in CS2).

  19. Wa Veghel
    January 24, 2008

    >Wa, I?m not sure if you are directing that at me?

    No, it is a different thing

  20. Eugene Tyson
    January 24, 2008

    Wa, I’m not sure if you are directing that at me… but I am on Windows, and it’s not a GREP search, it’s a Find/Replace that I did.

    I had forgotten about the GREP clipboard option.

    There are a lot of GREP searches that have forced InDesign to quit on me unexpectedly.

  21. Wa Veghel
    January 24, 2008

    On Mac, OK but in Windows: crash every time:
    I have a GREP replace: find begin paragraph in a given paragraphstyle, any character. Replace: the clipboard and place found character back.

    When I hit to end article and Replace all, CS3 under Vista hangs!!
    I can duplicate this everytime over again.

    Now under Mac OS 10.5 this works fine for the same document…

  22. Eugene Tyson
    January 24, 2008

    There are also other find replaces that don’t work when you do a change all, but I can’t think of them off the top of my noggin.

  23. Eugene Tyson
    January 24, 2008

    Rachel I was able to achieve the finding and replacing of straight quotes to typographers quotes by

    Edit>Preferences>Type

    Use Typographers Quotes

    Find

    Replace

    Then don’t do a change all, rather do a Change then Find command.

    If you do the change all, it says it replaces all instances, but it doesn’t. Changing them one at a time works. (although annoying).

  24. January 24, 2008

    I?m disappointed that the folks at Adobe didn?t address one of my largest frustrations. There is no way to ?find and replace? straight quotes with typographers quotes. I?ve called support, and they have acknowledged that there is a problem – even saying that it cannot be done on either Mac or PC. The ?find and replace? can find them, but cannot replace them. I hope they come out with another update soon.

  25. Wa Veghel
    January 24, 2008

    Strange enough, I had no crashes on opening or placing under OS X 10.5(.1) and ID 5.01.
    Now that I’ve updated to 5.02 I have MANY crashes when opening or placing as mentioned in the read me… :-(

  26. January 24, 2008

    Mike, I also got a very bad error when running the installer, not quite the same as yours, though. The error message (which I have gotten also with the previous ID update) indicated the file had problems being extracted on the root of my drive, so I moved it to a folder and then it ran fine. So try that, it can’t hurt.

    This ID 5.02 updater is a rotten installer program, actually (I’m speaking of the Windows version), as it just extracts another file called “Install.exe” to another folder which you must then find and run manually! Why not just give us that “Install.exe” in a ZIP? Installers is one of the most disastrous aspects of modern computing, especially the MSI-based ones, which have given me heaps of troubles over the years (though this ID 5.02 doesn’t seem to be MSI-based).

  27. Eugene Tyson
    January 24, 2008

    One peculiar thing happened today. Created a new table from tabbed text, even though the table had no stroke applied and it was null box in the tool bar, and the stroke was set to 0pt in the control panel, it still had a heavy stroke, opening the swatches panel revealed the swatch was set to none, but I had to click the None swatch again to turn off the stroke.

    I can’t replicate the problem, but if anyone else has this problem and can’t figure it out, that’s how I got around it.

  28. Mike
    January 24, 2008

    Thanks for the news Steve!

    I downloaded the update right away.. but cannot seem to install it because I get a (kinda strange) error..

    “Applications in use, Patcher Application”…

    The only “Patcher Application” that is running at that time is.. the one from Indesign so it seems to get in it’s won way somehow..
    Do others also experience(d) this?

    Greetz,
    Mike.

  29. January 23, 2008

    Sorry, that should have read: “switched around” (this blog comment system sure needs an Edit button).

  30. January 23, 2008

    They have, alas, not fixed the most annoying bug I knew of, the INX import/export where the Text Frame’s right & left Inset Spacing are switched und. This, despite that Sandy (according to David) have found and submitted this bug before I found it (hence I didn’t submit it as a bug — now it seems I should have!).

  31. January 23, 2008

    I believe one solution for the “can’t hide” (for some people) is to rebuild your preferences. Probably a good idea after updating to a new version.

  32. donebylee
    January 23, 2008

    Um, Cmd+H works for me and 10.5.1 with the new update and it didn’t work before 5.0.2, so that’s interesting.

  33. Geoffrey Pettyiece
    January 23, 2008

    Most often when I initiated a new message in Outlook, InDesign took a nose dive, and sometimes when I opened a new message as well. It didn’t happen every single time, but I got used to saving my doc, and closing InDesign before sending a message. Very often, when I forgot to do this… boom! However InDy never crashed when Outlook was closed.

  34. Eugene Tyson
    January 23, 2008

    Oooh, I have Outlook open all the time (work email), so perhaps. Interested in knowing how you it traced it to outlook?

  35. Geoffrey Pettyiece
    January 23, 2008

    I’m crossing my fingers too, Eugene. I’ve had the same frustrating problem – Windows InDesign quitting intermittently. But I have traced it to some incompatibility with Outlook!? After installing the update I haven’t seen a disappearing act.

  36. Eugene Tyson
    January 23, 2008

    I’m on windows and InDesign intermittently quits, no explanation, just quits. Installed the latest updates and still awaiting my first crash.

    Thanks for the links, I’ve passed them on to others.

  37. Sandy Wing
    January 23, 2008

    This update does not address recently identified issues running Adobe InDesign CS3 on Mac OS X Leopard (v10.5.1). Known issues include the following:
    ? Users are unable to hide InDesign CS3 using the cmd+h keyboard shortcut.
    ? InDesign CS3 may unexpectedly quit when using the Export commands Adobe dialog boxes.
    In my experience, these crashes are not limited to Leopard. I’m using 10.4.11 on a MacPro Quad.

  38. James Wamser
    January 23, 2008

    It now available via Help > Updates… in InDesign.

  39. January 23, 2008

    Thanks for pointing that out, Steve! It’s strange that it’s not available via Help > Updates in InDesign (using Adobe’s updater). Perhaps that will kick in soon.