I’m working on my seminar handout for the “Zen of InDesign Repair” session at the upcoming InDesign Conference Master Class in Seattle. The last page of the handout has a list of URLs to what I consider to be the most useful Adobe Knowledgebase articles for troubleshooting flaky InDesign files.
I’ve done this session a few times already, so I have the CS3 links down pat. Hmm, says I to myself, I wonder if Adobe has posted any InDesign CS4-related troubleshooting articles? Even though it’s only been selling for few days at this point?
I went to their Knowledgebase Search page and had it search its support articles on the keyword “CS4” when InDesign was listed as one of the products affected. Yikes! Here are the first hits out of almost 70 it found:
Thinking about it, though, I realized that like all software developers, Adobe could not wait until the product was error-free before it shipped, otherwise it wouldn’t ever ship a thing. (This goes against the grain of publication designers, of course. Different industry, different rules and expectations.) At least they’re laying it all out there for anyone to see.
Do my lemons taste like lemonade yet? ;-)
If you’re an early adopter of InDesign CS4, you should get over there and read some of these so you can head off trouble before it happens; or at least be aware of the “known bugs” so you don’t drive yourself crazy. (Cross-reference users, I’m talking to you: Check out the LONG knowledge base article on x-ref glitches.)
Sigh … time to add a new page to my handout.
This article was last modified on December 19, 2021
This article was first published on October 19, 2008
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