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PDF hyperlinks don't work on Mac

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    • #69182

      Hi, I just finished creating a PDF book for a client. I designed it in InDesign on a PC but the client uses a Mac; usually not a problem. However, when he views the PDF that I sent him with the default Mac viewer, the hyperlinks do not work. The hyperlinks work fine in Adobe Reader on both the PC and Mac.

      This video clip that the client sent me explains the problem in detail: https://www.screencast.com/t/DpCtoJHop

      Any idea why the hyperlinks don’t work in the default Mac viewer?

      Thanks so much for your help!

    • #69194
      David Blatner
      Keymaster

      That is very odd, actually. Hyperlinks are the one thing that usually do work well in Mac Preview. However, Preview is notorious for causing problems. I always recommend people use Acrobat Reader instead.

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