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Creative Cloud InDesign won't open

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    • February 9, 2013 at 10:08 am #64104
      Carolyn Schrader
      Participant

      InDesign was working fine and I was designing an epub. I tried to open an existing file and was told it was corrupt. I tried to open a new file and InDesign crashed. After various efforts with no success, I uninstalled and reinstalled. InDesign would not open at all. Other Adobe sw opens without problems.

      I deleted all InDesign files and plug-ins, rebooted and reinstalled again. I still cannot open InDesign. I get the same message as previous attempts – InDesign quit unexpectedly.

      Any thoughts on how to get InDesign to work?

    • February 9, 2013 at 12:32 pm #64105
      David Blatner
      Keymaster

      Did you try rebuilding the Preferences file?

      https://creativepro.com/reb…..rences.php

      That is very weird.

    • February 9, 2013 at 12:51 pm #64106
      Carolyn Schrader
      Participant

      Thanks for a Saturday response. :) I'll try rebuilding preferences.

    • February 9, 2013 at 1:06 pm #64107
      Carolyn Schrader
      Participant

      That worked – hurray!

      Thanks a zillion.

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