CreativePro Forum

Return to Member Forum

• Author
  Posts
• • December 15, 2010 at 10:20 am #58114
    SaraK

    Member

    Hey everyone,

    I've been experiencing an issue where the editor (working on InCopy CS5) sees a box in layout view that I have long since removed from the page in InDesign. There's no way for me to remove an item when it's already gone! Has anyone dealt with this issue before?

    Thanks!

  • December 17, 2010 at 6:07 am #58148
    Anne-Marie Concepcion

    Member

    I've heard of it when:

    – The editor is working on an Assignment file (ICMA) and the designer did not update the assignment file in InDesign. (In InDesign, saving changes to the INDD file via File > Save does not save changes to the Assignment file. Look for little yellow Out of Date triangles next to assignment names in your Assignments panel to see if this is the case.)

    and when:

    – The editor is working on the Layout file (INDD) in InCopy and the designer did not save changes to the INDD file in InDesign … editors can't see any changes the designer hasn't saved to disk yet.

    and when:

    – The editor is working on the Layout or an Assignment file, designer has saved all changes properly, but the editor forgets to choose File > Update Design in in InCopy. This would only happen if the editor has the file open concurrent with the designer saving changes. They should see an “Out of Date” message appear in their title bar. Choosing Update Design will fix it, also, closing and opening the file will fix it.

    hope that helps!

    AM

  • December 17, 2010 at 6:34 am #58149
    SaraK

    Member

    Thanks for replying, Anne-Marie! Unfortunately, this is after updating design. The editor continues to see a box that existed on the page at one point (and it was once on the master page, which has since been overriden).

  • December 18, 2010 at 12:12 pm #58152
    Anne-Marie Concepcion

    Member

    Sara, I'll need more info. But first, have you seen the box for yourself on the editor's workstation?

    Assuming yes … Is the editor working on an assignment or on a layout file? If another InCopy user opens the same file do they see the same box? If it's an assignment file, have you tried “pushing” an update: selecting the assignment file in your assignments panel and then choosing Update Selected Assignment (even though it's not out of date)?

    AM

• Author
  Posts