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• • June 30, 2018 at 11:04 am #104668
    Dnee Potter

    Member

    My Indesign CS4 is about 10 years old, but I do not need a newer one [at this time], it just quit, should I uninstall and then reinstall?

  • June 30, 2018 at 7:07 pm #104672
    Graham Park

    Member

    Just quit? What crashed? Will it just reopen or is it not working anymore.

    PS you really do need a new version the latest versions are such an improvement,

  • July 1, 2018 at 5:16 pm #104683
    Dwayne Harris

    Member

    What operating system?

  • July 2, 2018 at 6:53 am #104704
    Dnee Potter

    Member

    The operating system is OS X Yosimite 10.10.5
    I really can’t afford the new version at this time, I work in a print shop and we have all the latest stuff there, but for my own personal use, this version is perfect {and paid for}.
    Yes, Graham…it just quit. It did not crash, it quit. A while back, my layers quit working…that was frustrating, but I didn’t do anything about it, but then last week, I just get the dreaded “Indesign quit unexpectedly.” I spent hours on the adobe site trying to figure out what to do, and now I hate adobe.com. It took me in circles. I have a tech support phone number, but of course they were closed. I will try again this week.

  • July 2, 2018 at 7:04 am #104705
    Graham Park

    Member

    Rebuild your InDesign preferences.
    May also need to delete the temp file that was in use when the program crashed if this has been corrupted it can cause problems when InDesign launches,

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