I have checked it in Acrobat 9, and it looks perfect there.

NOW the printing company is claiming that the PDF looked like that, with the green box, in the PDF they recieved from me – before ripping.

In order for me to give them the PDF, I have to use their own locally uploading-service whice is a direct part of their website – so no FTP-uploading. Could the PDF have become damage in this upload?

Hello,

Thank you for your reply. Yes, I’m leaning towards this being a RIP-error too.

I have been talking back and forth with the printer-service, and they say two things: “they don’t know what the problem is, and that it’s my fault.”

If this is in any way MY fault, that’s okay. I’m willing to learn, so that this dosen’t happen again. But for the life of me, I can’t figure out what I could have done wrong – and how I’m going to make sure this dosen’t happen again.

As I mentioned, I have used the printers own export-settings (which I downloaded from their site), and in the PDF settings images compression is being set to “Automatic (JPEG)” and “maximum”.

.

( PS: When I say “printer” I don’t mean that piece of hardware I have placed under my table, but the COMPANY that has printed my book. ;-) )