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Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 13, 2023 at 5:18 pm in reply to: Numbered list in reverse #14394217
    Stefan Maier
    Participant

    Hi there this just produced syntax errors for me … is there a version that still works with the newest version of Indesign

    September 30, 2019 at 8:31 am in reply to: Movies in Interactive PDFs crash Acrobat DC after recent update #14324017
    Stefan Maier
    Participant

    Hello both,
    this is the same problem that I reported a few months ago David. It meanwhile also occurs with older version of the Apple OS, and not only with Mojave. Adobe have acknowledged the problem and promised a fix in an upcoming update of Acrobat DC. Richard it would be great if you could write to Adobe and reinforce how urgent this is. All our lecture notes (I work at uni) are made with Indesign to Acrobat Interactive PDF, and all movies crash regularly with the unhelpful message you described.

    June 3, 2019 at 4:24 am in reply to: Movies in Interactive PDFs crash Acrobat DC after recent update #116999
    Stefan Maier
    Participant

    Hi David,
    thanks I’ll try. We have one computer which still works, and it’s the one that is not updated to Mac OS Mojave 10.14. I think the problem is that Adobe Acrobat DC does not work well with the new apple operating system. Very frustrating. Have you not heard similar issues with embedded movies from others?
    So a warning to those on Mac, DO NOT update to Mojave if you want to continue to play your movies in PDFs …
    best
    Stefan

    June 1, 2019 at 9:04 am in reply to: Movies in Interactive PDFs crash Acrobat DC after recent update #116981
    Stefan Maier
    Participant

    Hi David, thanks for getting back so quickly. Flash player is up to date, I also reinstalled it just in case. The problem happened when updating from Acrobat Pro DC 2019.010.20098 to 2019.012.20034.
    We have one computer left with the old version, and all movies play well in the interactive PDFs. In the new version all files crash (I’d say probability about 90%) with the error mentioned above. This must be a more general issue, can you check?
    I wish there was a way to get back to the previous version of Acrobat, but does not look like it. How could Adobe have something like that happen?
    P.S. all settings of Adobe Acrobat are the same between the two versions. What should we do?
    best
    Stefan

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Viewing 4 posts - 1 through 4 (of 4 total)