I'm having the same problem with cs5 and OS X 10.7.4! The “fix 2” didn't work using the link and steps above. I think it's because the different OS version. However, using the “fix1”, everything is working fine! I just had to set the inches, including bleed area plus the crop marks area.

Thankyou very much, Kenton Smith! It's been 6 months i wasn't able to use this print booklet tool. But now, desingning a 40 pages magazine, i'm glad i found the solution here!