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Viewing 5 posts - 1 through 5 (of 5 total)
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  • July 24, 2019 at 7:29 am in reply to: Keyboard Shortcuts Not Working #14324396
    Laura DeVries
    Participant

    Hi there! I just wanted to report that the culprit was Webroot SecureAnywhere – a function of the app had to be disabled. The, “secure keyboard entry mode” setting disables the spacebar toggle grabber hand, the toggle zoom in and out (command + spacebar, command + option + spacebar).

    After hours of research I found a thread on Webroot’s website that detailed the issue.

    Hopefully this might help someone else who comes across this in the future.

    :-)

    July 22, 2019 at 12:35 pm in reply to: Keyboard Shortcuts Not Working #14324398
    Laura DeVries
    Participant

    I’ll give it another shot… if that doesn’t work, I’ll post on FB.

    Thanks a million!
    Laura

    July 22, 2019 at 11:51 am in reply to: Keyboard Shortcuts Not Working #14324400
    Laura DeVries
    Participant

    I tried a different keyboard, no dice.

    Just to confirm – rebuilding preferences = Vulcan death grip keyboard sequence of command + option + control + shift? If so, I did that, too. If not, I’ll try whatever you suggest.

    I’m tellin’ ya… it’s crazy. :-)

    July 22, 2019 at 11:40 am in reply to: Keyboard Shortcuts Not Working #14324403
    Laura DeVries
    Participant

    Hi David! Thank you for the reply! No, neither of those work. It’s quite maddening.

    July 22, 2019 at 11:27 am in reply to: Keyboard Shortcuts Not Working #14324405
    Laura DeVries
    Participant

    *edit = colleague, not college. Damn you, autocorrect!

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Viewing 5 posts - 1 through 5 (of 5 total)