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Viewing 7 posts - 1 through 7 (of 7 total)
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  • February 5, 2019 at 2:45 am in reply to: Font corrupting when archiving #114157
    Elaine Draper
    Member

    Thank you! Stupidly though I can’t see your email – I’m at littlegreenboxdesign@live.co.uk

    February 4, 2019 at 3:30 am in reply to: Font corrupting when archiving #114121
    Elaine Draper
    Member

    Hi, thanks for getting back to me! Customer has the fonts too, so in theory shouldn’t be a problem, I’m just concerned that I can’t remedy the situation. And I know CS6 is old, unfortunately having just upgraded Mac and spending £800/month on nursery fees for the last few years has stumped any ability to upgrade software too for the time being. And so far it’s literally just one font that’s a problem, unfortunately it’s one of the client’s branding fonts, so can’t get round using it, but have just never come across the problem before. :)

    February 1, 2019 at 2:25 am in reply to: Font corrupting when archiving #114076
    Elaine Draper
    Member

    Hi, thanks, tried it but still happening. If I don’t package fonts everything is ok. Screen looks fine on original document, and it PDFs fine for printing, only goes wrong when I’ve packaged. I’ve got Fontbook too, and unfortunately it’s a purchased font so I can’t easily replace (although I have reinstalled it from the original files, but still hasn’t solved the problem)

    February 1, 2019 at 2:23 am in reply to: Font corrupting when archiving #114075
    Elaine Draper
    Member

    Packaging, sorry – the client calls it archiving and it’s stuck with me. So no, not dragging, packaging files as usual

    January 25, 2019 at 9:03 am in reply to: Font corrupting when archiving #113881
    Elaine Draper
    Member

    Sorry, missed the reply option and did it in the wrong place… as I mention, long week!

    January 25, 2019 at 8:43 am in reply to: Font corrupting when archiving #113880
    Elaine Draper
    Member

    Unfortunately it’s exactly the same… original file still fine, but any copies corrupt

    January 25, 2019 at 8:40 am in reply to: Font corrupting when archiving #113879
    Elaine Draper
    Member

    Ah, hadn’t thought of that! Long week :) I’ll give it a go!

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Viewing 7 posts - 1 through 7 (of 7 total)