I resolved my issue by opening the csv file with a text editor (in my case Textmate). By the command “Save as…”, I had the choice to encode it in UTF16BE or UTF16LE (CR, CRLF or even LF) = 6 possibilities. I don’t really know what are each of them, I saved the csv in each possibility, the UTF16BE-CR did the job, didn’t tried all of them.