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  • December 12, 2010 at 12:34 pm in reply to: Preview Spread (not working?) CS5 #58075
    Michele
    Member

    YAY, I can view spreads in the ID preview panel! Success after following the steps given below from Adobe customer support!

    Re-create the InDesign preferences:

    Damaged InDesign preferences files can cause InDesign to behave unexpectedly. You can re-create the InDesign preferences files to el iminate problems caused by a damaged preferences file.

    1. Quit InDesign.
    2. Drag the “Version 7.0” folder from Users/[user name]/Library/Preferences/Adobe InDesign/ to the desktop.
    3. Drag the “Version 7.0” folder from Users/[user name]/Library/Caches/Adobe InDesign/ to the desktop.
    4. Restart InDesign.

    If the problem recurs after you re-create the InDesign preferences, the problem isn't related to preferences files. To restore custom settings, drag the folder you moved in step 2 back to its original location, and then click Replace to the alert “An item named 'Version 7.0' already exists in this location. Do you want to replace it with the one you're moving?”

    December 10, 2010 at 11:53 am in reply to: Preview Spread (not working?) CS5 #58065
    Michele
    Member

    I got an email from Adobe yesterday requesting information and a sample file.

    Hello and thank you, (Adobe).

    Let me know if I've missed something in the knowledge base or user forums.

    My workflow(?): I'm currently training with CS5 InDesign on Lynda.com using the provided exercise files following along with the training videos. No printers/peripherals.

    I'd like to preview (facing pages) spreads in the Preview Panel as seen in the training videos.

    I've created my own (blank) facing pages documents with the hopes of previewing the spread in the preview panel – to no avail.

    Selecting Preview Spread form the fly-out menu and using the spread button“ at the bottom of the preview panel don't allow me to view the spread. I've uninstalled and reinstalled the software as well.

    As requested I've created and attached a “test.indd” document. Let me know if you can view the spread in your preview panel.

    I'm not sure if it has ever worked as I just received the Master Collection form Adobe last month.

    Looking forward to your expeditious reply.”

    December 8, 2010 at 1:57 am in reply to: Preview Spread (not working?) CS5 #58031
    Michele
    Member

    Still troubleshooting – and wanted to clarify – I've replicated with new (empty) “facing pages” documents exported IDML with the hopes of getting out of this weird jam. I'm running out of ideas. Anyone else purchase the CS5 Master Collection having the same issue with InDesign preview spreads?

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