CreativePro Forum

Return to Member Forum

• Author
  Posts
• • March 7, 2015 at 7:04 pm #73805
    bezodezo

    Member

    I have a 27″ IMac running Yosemite. Its native screen resolution is 2560×1440.

    When I opened CC Indesign 2014 for the first time I was shocked to see that the tools and rest of the user interface were so small that I was having tremendous difficulty seeing them clearly. I tried making display resolution lower, but type then becomes fuzzy. I searched the web and found that there were others who were having the same problem.

    I find it hard to believe that a company specializing in software for the design/creative community would overlook something as CRITICAL as size of the graphical user interface and its customization to work optimally on different platforms and with different display sizes.

    The UI obviously great impacts our working speed and facility. Anyone out there have an answer?

  • March 12, 2015 at 5:00 am #73907
    Bob Terry

    Member

    I have the same problem with InDesign CS6…I’m using a 27″ iMac running Yosemite too with the same screen resolution.

  • March 12, 2015 at 6:45 am #73908
    Dwayne Harris

    Member

    Did you have this problem before Yosemite?

    This may be an issue with Yosemite itself. There have been a lot of complaints about graphic issues since folks went to Yosemite.

    Maybe the blame lies with Apple and not Adobe?

  • March 13, 2015 at 1:05 pm #73937
    bezodezo

    Member

    I wondered if the problem might have to do with Yosemite… But I have moved from an old OS on a G5 to Yosemite… so I don’t know if the preceding OS on the iMac would have made things better.

    As we speak, I am on the tele with Adobe tech support (LOL). Will post if I hear any solution.

    If I get no results from them, I will call Apple (again!).

    • March 13, 2015 at 1:55 pm #73938
      Dwayne Harris

      Member

      I work on a 27 inch iMac at work, but only using 10.8. And it’s fine.

      At home I have one of the original 23-inch displays and my tower, and Yosemite, and that is fine. I realize that it probably would be, as it’s not an iMac issue. But–I do know that my display is not supported for brightness, so I”m stuck with it at its highest brightness level.

      Please keep us updated on the what you find out. I really think it’s a Yosemite issue as there have been a lot of complaints about Yosemite and graphic problems (something do to do with certain video cards as well).

  • March 19, 2015 at 9:58 am #74050
    bezodezo

    Member

    I called both Adobe and Apple. I bet the Adobe InDesign support person $10 that he wouldn’t be able to solve my issue and unfortunately won the bet. He did take time off the phone to speak with someone else at the helpdesk and did say that Adobe would contact me. Yeah, right.

    I asked the APPLE tech support if I could migrate from Yosemite back to Mavericks. He said it was possible but doesn’t sound particularly easy. And he claimed that it would make no difference. Dwayne, is 10.8 Mavericks or Yosemite?

    Still no answers and feel like we are the few who are having this issue since there’s not much posted on the www about this issue… at least not much that I can find.

    • March 19, 2015 at 11:07 am #74055
      Dwayne Harris

      Member

      Bezodezo–10.8 is Mountain Lion.

      10.9 is Mavericks, and 10.10 is Yosemite.

  • October 4, 2015 at 2:26 pm #78500
    Antoine Drochon

    Member

    Hi,

    I’ve been helping a graphic designer who was struggling with this “issue”.

    I don’t think we can blame Adobe here or even Apple OS X, it is more a design weirdness Apple decided to make a screen with high density of pixel per inch, but still below HiDPI screen (well known as Retina).

    I was unlucky to find any tricks fix InDesign UI, and the only way to get ID toolbars bigger would be to tune down your screen resolution, making everything just ugly, not an option when you’re *working* with ID.

    So, here’s the holly grail, please be aware of some limitation:

    Principle
    ======

    On non retina displays like Apple 27″ monitor, we can’t any HiDPI option. There’s one trick you might use to enable HiDPI. Open Terminal app and paste the following command, type your password:

    sudo defaults write /Library/Preferences/com.apple.windowserver.plist DisplayResolutionEnabled -bool true

    And log-out from your session. In the System Preference Display option, you’ll see an new resolution, half of your screen resolution. You might try it, but you’ll see everything twice bigger and honestly, it is not very usable.

    We’re close, let’s know try to setup a non-2X retina configuration.

    How
    ===

    You’ll need to get a shareware named SwitchResX. Maybe other can to the same, but I’ll describe how I did it with this one (€ 14 – still cheaper than buying a different screen – and most of you like you screen aren’t you?).

    Once you installed the tool, you’ll need to pick your Thunderbolt Display, and select the + button and add a custom scaled resolution of 3840 x 2160.
    This is a virtual resolution that will allow the system to create an acceptable HiDPI profile. Save, reboot and you should have a nice 1920 x 1080 HiDPI profile availabe either in the SwitchResX menu bar.

    Here’s a screenshot (done with this new setting activated):
    https://www.superlefty.net/images/hidpi_thunderbolt_display_27.png

    Limitations
    ========

    SwitchResX is known to work up to Yosemite, if you already installed El Capitan, you might read the latest blog post of SwitchResX author. Kinda scary, probably worth postpone the upgrade, which is always a good thing with Adobe software.

    Credits
    =====

    I didn’t find this all by myself, and certainly this MacRumors thread help me A LOT:
    https://forums.macrumors.com/threads/updated-turtorial-non-2x-custom-hidpi-mode-on-macs-fixed-mouse-delay-problem.1568657/

  • October 4, 2015 at 2:54 pm #78501
    Antoine Drochon

    Member

    Update:

    I’ve been able to switch to 1920x1080p HiDpi with the ResXTreme tool (free)
    https://resxtreme.com

    And it worked on El Capitan!

    Hope this helps.

    • January 25, 2016 at 1:10 am #81052
      Anonymous

      Inactive

      Hi! Sorry for dummy question but I am just trying to help my friend and I am not especially good in Macs and InDesign. So if I have same problem with too small interface I just need to download that tool (ResXTreme) and switch resolution? Do I have to do all those steps you mentioned before?

  • January 25, 2016 at 8:56 am #81062
    Antoine Drochon

    Member

    @Ni Ma,

    Only what you describe. Download and switch, this is it.
    I posted a longer explanation about this problem here for you curiosity, probably not for your friend.
    https://blog.superlefty.net/2015/10/05/apple-thunderbolt-27-and-indesign-tiny-ui/

    Cheers

• Author
  Posts