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PDF woes with jagged-y text–help!

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    • #84955

      So, this is probably a fairly basic question, but after searching for a couple of hours I cannot figure out how to fix it, so here I am.

      I have a document in InDesign where each of the pages has a fairly simple design–a single image fills the entire page; there is a rectangle with a fill of white set to a 93% transparency covering part of the image, and text on top of that rectangle. The font I am using is a standard Windows font–Calibri–so there are no font licensing issues.

      When I export the pages to PDF, the text is reproducing poorly. The majority of the text looks too thin/spindly, and where I have used italics the reproduced font is extremely jagged and pixelated. It almost looked like I had tried to create a quasi-italic font by skewing the text…but Calibri includes an italic face.

      In randomly trying different things to fix this issue, I used the outline fonts clean-up function in Acrobat DC, and lo and behold, this solved the problem. Suddenly the fonts in my PDF looked the way they were supposed to. My deliverables include both a printed version of the document (from our office printer–not professionally printed) and a PDF version–the two versions need to look the same whether the client is reading the hard copy or the on-screen PDF.

      This is the first time I have experienced this problem, even though I have used similar page designs in the past. My guess is that it is related to the transparency and/or color management. After reading the last issue of the InDesign Secrets magazine, I made some changes to my color management settings, and although I thought I understood all of the ramifications, maybe not.

      I would be happy to share my InDesign file, and the PDF pre- and post-outlined fonts if it would help in troubleshooting–but I am hoping that one of you InDesign gurus out there will read my description and say “Oh, Melise, there is a super simple fix for that…” and I won’t even need to provide examples.

    • #84965
      Kelly Vaughn
      Participant

      If you want to send me your files, I’d be happy to take a look at them for you.

      kelly at documentgeek dot com

    • #84974
      Ari Singer
      Member

      Unfortunately, I don’t have the solution to your problem, but I’m almost sure the culprit is the 93% transparency box that causes this issue. Is it covering the text? Is the text entered in this transparent box? These might cause it.

      Try on more thing. Trash your preferences (https://creativepro.com/rebuilding-indesign-preferences.php), then create a new document and copy and paste one page to the new doc and try creating a PDF from it. If this comes out fine, it might be a transparency setting that you inadvertently set up.

      • #85024

        Ari, thanks for your suggestions. I was also assuming it was related to the transparency, but yesterday I opened a PDF from a couple of months ago, and found the same issues, even on pages without transparencies. The PDF was output through a book file that did include documents with transparencies, so I might try PDFing an individual element within the book that doesn’t include any transparency to see if that resolves the issue.

        And trashing preferences is always a good troubleshooting step–I just hate having to reset them, so I want to check out other possibilities before going there.

    • #85025

      Acrobat->Preferences->Page Display->Smooth Text:

      You may need to check all of the options.

    • #85035

      Colleen, Colleen, Colleen–you are my hero! That was the problem. I just knew it was going to be something ridiculously simple like this–thanks for making the suggestion!

      Melise

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