Reply To: InDesign CS4 is gasping for breath

The issue I originally posted about above is still persisting and I've done some digging around with IT to try and figure out the cause and the solution. It seems that the troubles we are experiencing over here started right around the same time that server upgrade happened within the department. Essentially, the physical server which was mapped as our “R Drive” has been updated and replaced by a new server. So although the directory path is on the surface the same (R:directory 1directory 2working file.indd), the actual path (when looking at the IP address) would have changed.

Is it possible that this change is enough to confuse InDesign? Like I mentioned earler, the files typically do end up opening eventually – but often this is after a wait of five or ten minutes (sometimes even more). Is InDesign trying to resolve the changed IP addresses?

I've already run this idea past IT and asked if there is any way to test it by changing the new servers IP address to the old address. I was told this is not possible.

So… if this is in fact the cause of our problems, and the IP address can't be changed, how can we resolve this situation? We have litterally thousands of files on that server which rules out simply opening every file and relinking graphics. And who knows, even if we did that, the server could get upgraded again next year!

Any thoughts would be appreciated.

Troy