Reply To: ID document displays fonts correctly but prints incorrectly.

Is that font a postscript font or opentype?

If postscript, it’s possible the printer font is corrupt (postscript fonts come with screen fonts and printer fonts).

My first thought was missing printer fonts, but since User B was able to print, that rules that out.

What happens if you create a “Document fonts” folder and put the fonts in there on the local computer (bypassing Extensis), and put that in the folder where the ID document is?