Reply To: inserting a footnote causes crash

Great question. Just tried another file and footnotes worked fine, so there seems to be a corrupt file. Yes, the problem happens when trying to insert a footnote using type > insert footnote.

Do you know how to fix a corrupt file (if that’s the issue)? Or do I have to redo the whole file from scratch? The file was created by copying and pasting text from a Word file, which has always worked before.

This problem has stumped a computer tech for nine days. He gets it working briefly then the problem starts up again. It was working finally then the same issue came up afer running an Adobe update. Restoring the computer to the point before the update (using Time Machine) fixed the problem temporarily then it recurred.

Arrghh.