Reply To: Corrupt file – cannot open

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#72615

A couple of things to try:

1) Try to open on a different machine.

2) Try to open it with the fonts not activated. If using a font management program, don’t activate fonts. If using the Document fonts folder–move that so the fonts won’t load).

3) Try to open with the Links folder (or whatever folder your art is in) somewhere else so the art doesn’t show up as linked.

It’s possible a font got corrupted or an art preview or something. Maybe we can narrow it down.

This article was last modified on January 9, 2015

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