Reply To: Losing preferences

#71983
Allan Shearer
Participant

Hi evegate94

I’m intrigued by this, as I haven’t yet had InDesign crash on me.

I happen to be using InDesign CC 2014, running on Yosemite. I’ve had all of the previous versions on ID installed, but never really did any ‘serious’ work on them until recently, and for that I had decided to upgrade to CC 2014.

Perhaps it’s possible that the file(s) you’re working-on when ID crashes have a bit of ‘corruption’ in them. I seem to recall that you can pretty successfully rid the file of corruption if you do a Save As and choose IDML. Then, open that IDML file back into InDesign and save as a new INDD file.

That’s what I would first do, and then see if ID continues to crash using these new files.

Sorry I don’t have much else to offer.

Yours,

Allan

This article was last modified on December 2, 2014

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