Reply To: Extension Manager CC not recognizing InDesign CC

I’m not sure if this will help or not, but we had a problem at work last week.

When we all upgraded to the “Cloud,” a month or so back, we all got CC2014. We didn’t know that CC was still available (it is, but it’s a screwed up way to get it). Anyway–I googled it and we got CC installed on all the machines. EXCEPT for one. It refused to show the CC download option.

We called Adobe and 20 minutes later the option appeared.

You may want to call them. They even said the Extension Manager was buggy.

And don’t get me going on how buggy it is with XTags. One minute I can open a file, the next minute I’m told it’s either incompatible or out-of-date (even though it’s the latest available). I hate this