Reply To: Indent to Here not functioning

I am not sure about this suggestion but here it goes anyway…
The only reason I can think about is that your client used a previous version of ID and you are using a recent one (BTW, which version are you using?)
Check this hypothesis doing the following:
1. Export the text from the original file that does not aligns
2. Remove (delete) the text from this file; do not save the file.
3. Import again the exported text into the not saved file and see what happens.
4. Now load again the original file and repeat steps 1. and 2., but now save the empty file, before going to step 3. If the text did not align after step 3. in the first test, but does aligns after step 4. in the second test then my supposition is confirmed ;-)